Reviews (8,720)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

March 9, 2021

This was helpful, after searching and ending up at dead ends. I was able to use this pathway to get things linked.

Classic Cruisers
United States
6 minutes using the app
September 21, 2020

super easy! All I had to do was press a couple of buttons and enter my login and we were set up! easy peasy

House of Paws Rossland
Canada
6 minutes using the app
November 2, 2020

Very easy setup. Helpful guidance. Highly recommend for anyone that is looking to incorporate IG and FB sales in their SHPF website.

Deni Minar Slovensko
Slovakia
5 minutes using the app
November 24, 2020

I have just downloaded this app to help try & build my sales channel, this way i can connect instagram with my shop to help make my business more professional looking!

Little Rascals Kidswear
United Kingdom
5 minutes using the app
March 29, 2021

It is complex to use and it is a learning as you go process. But if you take the time it is worth doing.

St Vincent's Shops England & Wales
United Kingdom
5 minutes using the app
December 14, 2022

installed but showing something wrong, Facebook needs to resolve this issue asap, ......................

kozmen
India
5 minutes using the app
Meta replied December 14, 2022

Hi there!

Thank you for reaching out and for leaving an app review. The problem that you were experiencing within the Facebook & Instagram app should be fully resolved. We apologize for the inconvenience that this caused you. Thank you for using the app!

Best regards,
Steve

November 11, 2020

So far this was a super simple set up. I'm looking forward to seeing how it helps grow my business!1

Kate Sydney Jewelry
United States
5 minutes using the app
September 23, 2020

Very easy to setup and it will be very resourceful along the way for my business. Hopefully the ads will drawn in customers.

High Society Scents
United States
4 minutes using the app
November 2, 2020

Super simple! Never done this before and I made it through it without any trouble at all. Thanks for a great user experience.

Transform With Collagen
United States
4 minutes using the app
February 17, 2021

I was easily able to connect instagram. Not the same easiness with Facebook. I have to try again in order to connect facebook.

Bubulle et Jujube
Canada
4 minutes using the app
Meta replied February 18, 2021

Thanks for sharing your feedback! I'd be more than happy to help you with any speed bumps you've encountered. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support