Reviews (8,250)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

Edited October 22, 2024

some times i am unable to publish my add campaign

AZUREGG
Canada
About 2 months using the app
September 10, 2024

App was at "In Review" status for months, with no feedback. Uninstalled and reinstalled app and it's still the same status.

Awéwà Allure
Canada
About 1 year using the app
October 16, 2024

My facebook and instagram shops are disconnected and verified way more than 2 days ago

Two Little Birds Boutique
United States
Over 4 years using the app
September 15, 2024

Have completed all steps but just stays 'In Review'. Bit of waste of time so far!

Dressage Designs
United Kingdom
About 2 months using the app
September 2, 2024

still waiting for our shop to be reviewed. It has been 7 working days. No support available. Not a good start.

OZCentralMart
Australia
15 days using the app
July 29, 2024

Extremely buggy. I've had to reconnect my shop countless times. (It often flags innocuous items like "black geometric earrings" as obscene and not able to be sold.

Darling Marcelle LLC
United States
About 4 years using the app
August 24, 2024

My shop has been in review for a very long time....

Vimu Jewels
United Kingdom
4 months using the app
October 21, 2024

My personal account is suspended for some unknown reason, and there is no way for me to learn the reason, or remedy the situation. TERRIBLE

Tigh Connolly
United States
2 months using the app
October 29, 2024

App doesn’t work as described. Won’t finishing syncing my store. Support is literally NON EXISTENT, there is no way to contact anyone from Facebook to help. If I could give this app 0 stars I would.

Slim Beauts
United States
1 day using the app
July 17, 2024

I understand that certain data needs to be exchanged between my Shopify site and Meta in order to facilitate a purchase. However, like almost every app on this platform - there is no reason an app needs to have access to all of my customer data and more. If I sell 5,000 products and only one order on Facebook, why do they get access to the 4,999 other customer's data? I think too many times folks click through all the 'Accept' buttons and never have a clue that they are opting to literally share all of their customer's private data with a 3rd party. I have a privacy policy that states I will not share customer details with 3rd parties...and I'm going to stick with that.

Tampa Bay Paddle Company
United States
2 months using the app