Reviews (8,050)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting product visibility and sales through shoppable posts on social media. They appreciate its easy setup, effective product catalog syncing, and valuable sales analytics. The responsive customer support is also noted for facilitating smooth operations and ongoing assistance.

Edited March 31, 2021

I enjoyed that it was easy to establish with a good range of options. Looking forward to using it as another means of promoting our business and opening new sales channels.

newtonshomeappliances
Australia
About 2 months using the app
September 7, 2020

I will be using this app to outreach to new customers for my products. I hope to do better with this app.

Clickamaze
India
About 2 months using the app
February 15, 2021

Went fast and painless. Everything linked up and connected easily. Also was simple to choose between different pages to connect.

Protected by ENOC
United States
About 2 months using the app
Edited January 20, 2021

I found it very useful and informative. I will recommend it to other business owners to use for their storefronts.

Sanga Collection
South Africa
About 2 months using the app
December 22, 2020

I've only just set up my Facebook channel so I can only speak to that experience. The set up was pretty easy/beginner friendly.

RoyalBeaute'
United States
About 2 months using the app
Edited June 20, 2023

Works decent enough. Instagram appears to integrate better with Shopify than Facebook Shopping. You sync and push your catalog and it just shows up on Instagram. Facebook on the other hand has a few issues. For example one collection I have shows up on Instagram but keeps giving me error messages on the Facebook shopping side. Wish it had a simple push feature to Facebook Merchant for singular products.

Chain Reaction Bicycles
United States
About 2 months using the app
Meta replied June 27, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

Edited November 10, 2020

I followed the process in ads manager along with a you tube video. I was a bit confusing at first but I believe I got it set up right.

PamperingPlaces
United States
About 2 months using the app
September 11, 2020

I used this to connect to fb. I liked how it worked. It would be better if all info was on 1 page instead of having to jump from page to page.

emeraldandwaxdesigns
Ireland
About 2 months using the app
Meta replied September 23, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

March 31, 2021

The log in process was a little confusing because i have almost 5 pages and i had to create new FB pixel & catalogue, the old ones were not working anymore .

Vizualist
Romania
About 2 months using the app
October 21, 2020

I used this app to set up facebook channel. I would like to test it to know it is connected to my shopify account.

Drop x Zone llc
United States
About 2 months using the app