Reviews (8,267)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

October 16, 2024

Muy funcional al tener vinculado a la pagina web

Holistic Concept Mx
Mexico
Almost 2 years using the app
October 23, 2024

muito complicado, poderia ser mais simples

Vallencia
Brazil
Over 1 year using the app
October 23, 2024

Trenger mer tid til å bli mer kjent med denne appen Men ellers fornøyd så langt.

Xenon Galaxy
Norway
Over 1 year using the app
October 16, 2024

For a $trillion company this is one of the worst apps i have ever dealt with.
Support is non existent, chat is terrible - either they do not know what is going on or they send you a Help page link.
Simply put this Meta channel will not work with products that have multiple variants - like size AND color - unless you have a unique url for EVERY option
If you use an app like Globo to set up color options it will not be recognized by FB or IG shops - so i would not bother.
Also you will miss out on proper on site messaging like popups, cross sells, email collection, etc
It was a massive waste of time for me and we ended up with lots of orders for bracelets of a certain size but no leather color - so no way to know what to ship

Lizzy James
United States
Over 1 year using the app
September 16, 2024

No verifica ni identifica mi cuenta de Facebook e instagram con la de Shopify se queda en verificación.

Cultivos Borinquen
United States
About 4 years using the app
September 29, 2024

Before I can tag my products in facebook and instagram.
I do the same process of uploading photos and information in shopify as before.But now I can not tag my products at all. I need help.

orientalmoonshop
Thailand
Over 2 years using the app
September 17, 2024

It's frustrating that I can't use collections I've already created in Shopify in this app - having to redo work is maddening.

Four Bears Sticker Club
Canada
Almost 4 years using the app
October 27, 2024

tutto bene

Zena Sports
Italy
Over 1 year using the app
November 10, 2024

Good app, has the main features. However in my opinion as a such delay for notification and get the update information from Facebook ADS portal.

AlwaysGood Store
United States
About 1 year using the app
September 30, 2024

love it.

Green Dog
United Kingdom
Over 2 years using the app