Facebook & Instagram

I sell shoes and every item is rejected for size, even though I have it listed in the title and in the "size" input.

This app triggered an 'automation' violation in my Facebook Business Suite. Disabling/restricting my Facebook Ads and Business account without any recourse from Facebook. Now I can't connect Shopify or run any ads. Garbage!

we're really unhappy with meta
you keep telling us we breach your community rules but we have read them and don't see how we might possible breach them
when we request a review you give no reasons
it's not fair and it's no way to treat any customer - esp. since we'd pay for more advertising if you would revert substantively so we could fix any issues

no problem integrating with a new shop on Shopify but has been a big issue in the past. Support is awful. 8 weeks and counting

It is very hard to navigate facebook and shopify. There's not clear instructions. As a boutique owner I want everything to go thru shopify. I'm unsure of which emails from facebook are spam or are legit.

So far so good after 4 days of fixing everything. Now I have to fix my catalog even though it says it's perfect for my pixel... I have used this app since 2016 and always there's an issue when I least expect it.

2/14/25 - I am using this with a supplementary feed. I am showing product price in the images i am generating for the supplementary feed. The images update every time the product price changes. This Meta app is NOT keeping the items in sync on an hourly basis like it should. Meta support is obscenely slow and behind the times with their capabilities. Shopify customers deserve better customization ...

facebook & Meta is really problematic and it's not working at all. my shop is in review for long time and I'm not able to install easy the pixel. relly convoluted even with integration.

There is a constant message to verify my business details. I attempt to verify and get the same message every time that this is not longer an issue. But 2-3 days later get the same message. Meanwhile, both apps are working. I do not understand.

if there is a issue it would be nice for us to be able to fix it instead of you just shutting our account down