Reviews (8,250)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

November 28, 2020

App is good, sad to see Facebook Shop in no longer supported though, but the new FB and instagram is good.

MiniBrew
United States
23 minutes using the app
March 17, 2021

For someone who isn't an expert, the set up was fairly simple and user friendly. I think Facebook could make business settings easier to find in general.

Phase 1
United States
22 minutes using the app
December 6, 2020

Use the app to sell products, mainly true Instagram. Works well for us. Did not quite catch the upcomming update. Tanks!

Miss Grace Store
Norway
21 minutes using the app
November 21, 2020

Easy automatic set up, but there are so many pages to manage across facebook and instagram it can seem daunting

Go Detailing
United Kingdom
17 minutes using the app
November 30, 2020

Not bad. I didn't expect to finish it in less than 10 minutes! Of course, I have no idea whether I did it right yet or not... we shall see.

The Charleston Cat Groomer Store
United States
16 minutes using the app
Edited February 23, 2021

To be honest I'm not really sure what I'm doing right now as FB shops linking to my Shopify store are new to me. It'd be good to see a little video that explains how all of this cross-posting works but I'll figure it out once the app's approved for me. *Edit* I see now that there's a video once I get beyond this review. :)

Wefail
United Kingdom
12 minutes using the app
Edited November 16, 2020

apenas lo estoy haciendo, por ahora es amigable, fácil de navegar
. espero encontrar aquí la herramienta par controlar mi actividad , espero lograrlo con esta app

THC-TODOSHACEMOSCULTURA
Colombia
11 minutes using the app
October 28, 2020

It was easier than expected. I would recommend new users like myself jump on shopify and use these apps that are available

JimmyTheArgentine
Australia
9 minutes using the app
September 29, 2020

Todo correcto excepto las políticas de venta de productos de contenido sexual. Vendo lencería y baño y muchos de mis productos son rechazados porque las imágenes tienen connotaciones sexuales según Facebook.

www.tucorseteria.com
Spain
8 minutes using the app
Meta replied September 30, 2020

Gracias por compartir tus comentarios! Facebook tiene un proceso de apelación para productos que cree que se han marcado incorrectamente. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent using a Translator)

February 2, 2021

I think it was a bit confusing to set up, but I figured it out after some googling and reading different threads.

SplendidPineapple
United States
7 minutes using the app