Reviews (7,900)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting product visibility and sales through shoppable posts on social media. They appreciate its easy setup, effective product catalog syncing, and valuable sales analytics. The responsive customer support is also noted for facilitating smooth operations and ongoing assistance.

September 18, 2024

Awful. Product hero images were generating at random - the back of a shirt, for example, would show as the hero image, while the same product would have the correct Hero Image when featured more than once.

Live shop editor is trash. It doesn't show you the live preview while you are editing - like how Shopify does when editing your theme.

I contacted support about the above and now my Facebook and Instagram shop are disabled. So - I am now losing money.

Thanks, Meta!

Comfortable Silence.
United States
Over 1 year using the app
September 16, 2024

I have uploaded our business tax forms several times and this app will not let me link. I give up.

Vex Latex
United States
Over 5 years using the app
October 21, 2024

I was first able to update the shop, but then it said I don't have access. I can't actually see the store on my FB or Instagram page. When I searched items to update the shop (when I had access) it couldn't find my collections or products so I had to search them manually. Needs simplifying.

Kristina Maria Arts
United Kingdom
About 1 year using the app
September 27, 2024

I would recommend this app because it gives me exposure and for that I'm forever grateful.

Night Life Boutique
United States
About 3 years using the app
September 9, 2024

"Setting up my store wasn’t without its challenges. From choosing the right designs to testing different layouts, every step taught me something new. But it’s all part of the journey, and I’m so proud of how everything is coming together!

Rock Store
Australia
About 1 month using the app
October 1, 2024

Though my shop is still under review, this is a very good platform sync that will give my new business a good reach

The Biz Driven
United Kingdom
22 days using the app
September 29, 2024

Before I can tag my products in facebook and instagram.
I do the same process of uploading photos and information in shopify as before.But now I can not tag my products at all. I need help.

orientalmoonshop
Thailand
Over 2 years using the app
October 29, 2024

Constant errors. Disconnected my store from my Instagram for no reason after selling for half a year. No help from customer service. Was just told "It's fixed" after doing nothing. TikTok shop incoming!

144 Racing
United States
Over 2 years using the app
August 6, 2024

finally after months and months of trying everything to sort an issue not allowing me to use this feature I was miraculously today shown that my shop was approved what a relief

Penelope Made This
Canada
About 2 years using the app
September 2, 2024

It’s an amazing experience when looking to reach a larger Audience I find it very easy to use

TorontoHobbyStore
Canada
Over 1 year using the app