Facebook & Instagram

Facebook & Instagram

Pricing
Free to install. Additional charges may apply.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.3 (7,788)
Developer
Meta

The official app from Meta. Seamlessly manage your Facebook and Instagram presence from one place.

Grow your business on Facebook and Instagram while managing orders, returns and more. Easily promote your products and target accurately using powerful sales and marketing tools. Reach new customers and offer a seamless in-app shopping experience, from discovery to checkout. Automatically sync your eligible products to your Facebook and Instagram shop, so you can sell from one inventory while easily creating ads and shoppable posts right where your customers are.

Grow your business on Facebook and Instagram while managing orders, returns and more. Easily promote your products and target accurately using powerful sales and marketing tools. Reach new customers and offer a seamless in-app shopping experience, from discovery to checkout. Automatically sync your eligible products to your Facebook and Instagram shop, so you can sell from one inventory while easily creating ads and shoppable posts right where your customers are. more
  • Get shop insights, including best performing products and top tagged content
  • Help drive better ad performance by setting up a conversion pixel
  • Easily set up your shop with a one-time account connection
  • Sell from one inventory that automatically syncs to your shop
  • Get email and live chat support from Meta
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English, Czech, Danish, German, Spanish, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional)

Works with

Checkout, Facebook, Instagram

Listing management

Product feed, Product sync, Product selection, Offer sync

Order management

Order approval, Unified dashboard, Inventory sync

Targeting

Audience segments, Lookalike audiences, Custom audiences, Demographic, Device, Event-based, Keyword, Platform, Product category, AI targeting, Retargeting

Campaign management

AI optimization, Automated campaigns, Bid optimization, AI copywriting, AI images and video, Social media, Website, Shoppable videos, Video ads, Influencers and affiliates, Pixel management

Performance analytics

A/B testing, Performance tracking, Ad spend, Engagement metrics, ROI analysis, Click-through rates, Conversion tracking, Cost per acquisition, Dashboards, Demographic analysis

Pricing

Free

Free to install

When you run a campaign, you set the budget and the ad spend is billed directly to your Facebook ad account.

All charges are billed in USD.

Reviews (7,788)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the integration for enhancing business visibility and sales through easy product syncing and the creation of shoppable posts on social platforms. They value the straightforward setup, detailed sales analytics for marketing optimization, and responsive customer support that offers personalized assistance. The user-friendly interface is also highlighted as a key factor in improving online business performance.

October 28, 2024

Not great, sometimes it's connected, other time it's not. Also I had someone from Shopify tell me the issue is because I'm in the UK and not USA as to why my products were active but not showing as active! All products do not sync - right now it's telling me that a Sync has failed but when I click it says no products to show.
Just adds an extra stress to running a small business to be honest.

The Good Soap
United Kingdom
Over 5 years using the app
October 8, 2024

How do you reach a real person??? It is IMPOSSIBLE for me to reach a human for help with my Facebook account. I've sent messages after messages just asking if someone could reach out to me to guide me to fixing the issues I am having. It has been over a year and still not one Facebook help support person contact me.

So, now my accounts in limbo. And costing me money.

Ps. I don't like TikTok really. But, easier to get customer support help there than Facebook. Which is ridiculous because of Facebook size and standing.

" If I could get Facebook customer support a half of star ⭐ I would. And that is being kind"

SAEKE CREATIONS LLC
United States
Over 3 years using the app
Edited September 16, 2024

Once you can get hold of a human the support is second to none. Getting connected to a human being was almost impossible but once I worked out how to get real life support the help I got was 5* and I got everything sorted. Thank you Dennis and Elizabeth!

Cockatoo
United Kingdom
About 1 year using the app

Support

Meta can answer any questions you have about Facebook & Instagram.

Developer

Meta

1101 Dexter Ave N, Seattle, WA, 98122, US

Launched

October 4, 2018

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