Fairing: Post Purchase Surveys
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About this app
Launched
May 7, 2018 · Changelog
Languages
English
Categories
Marketing analytics , Feedback and surveysWorks with
Shopify Flow, Shopify POS, Checkout, Google Analytics, Klaviyo, Google Sheets, TikTok, Checkout Extensions, YotpoGet insights & track ad performance with post-purchase surveys for attribution, measurement, & NPS.
Fairing (previously EnquireLabs) gives you more actionable consumer insights in a week than most survey tools produce in a year. Deploy survey questions inside your post-purchase experience, append each response to your customer’s order data and use the insights across your marketing stack. Get proprietary data on attribution, NPS, personalization, CRO, & research. Get to kno w your customers. Create a "how did you hear about us?" attribution post purchase survey & improve your marketing ROI.
- Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc.
- Integrations: Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow & more
- Target survey questions by new v returning, product purchased, etc. Translations
- Template library: Launch 25+ pre-built post purchase survey questions
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
Pricing
Up to 100 Orders
Free
- Post-purchase Surveys
- Unlimited Questions
- Unlimited Responses
- Follow-up Question
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
Up to 500 Orders
$49 / month
- Post-purchase Surveys
- Unlimited Questions
- Unlimited Responses
- Follow-up Question
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 1K Orders
$99 / month
- Post-purchase Surveys
- Unlimited Questions
- Unlimited Responses
- Follow-up Question
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 5K Orders
$149 / month
- Post-purchase Surveys
- Unlimited Questions
- Unlimited Responses
- Follow-up Question
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 100 Orders
Free
- Post-purchase Surveys
- Unlimited Questions
- Unlimited Responses
- Follow-up Question
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
Up to 500 Orders
$49 / month
- Post-purchase Surveys
- Unlimited Questions
- Unlimited Responses
- Follow-up Question
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 1K Orders
$99 / month
- Post-purchase Surveys
- Unlimited Questions
- Unlimited Responses
- Follow-up Question
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 5K Orders
$149 / month
- Post-purchase Surveys
- Unlimited Questions
- Unlimited Responses
- Follow-up Question
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
184 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its easy setup, management, and excellent support. They appreciate the variety of post-purchase survey questions and high response rates. The ability to link feedback to transaction data and integration with Google Sheets, Klaviyo, and Shopify flows are valued features. Merchants also praise its affordability and the customer insights it provides, aiding in improving marketing strategies. The support for Flow, enabling automated responses into a shared Slack channel, is also noted. The app is recognized for providing key insights across the marketing funnel, aiding in informed decision-making.
Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.
Very happy with this app that allows us to get multiple insights from our clients.
Great overall experience with Fairing. Helps to provide another solid data point for attribution. The question stream is a little different than a fixed survey but it's more versatile and for returning customers you don't end up repeating the same questions. Good analytics and integrations.
About this app
Launched
May 7, 2018 · Changelog
Languages
English
Categories
Marketing analytics , Feedback and surveysWorks with
Shopify Flow, Shopify POS, Checkout, Google Analytics, Klaviyo, Google Sheets, TikTok, Checkout Extensions, YotpoBuilt by Fairing
About Fairing
5.0 average rating
6 years building apps for the Shopify App Store
1460 Broadway, New York, NY, 10036, US