Fairing: Post Purchase Surveys
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Get insights & track ad performance with post-purchase surveys for attribution, measurement, & NPS.
Fairing (formerly Enquire) gives you more actionable insights in a week than most survey or questionnaire tools produce in a year. Deploy attribution survey questions in your post-purchase experience and append responses to your customer’s order. Measure Meta, TikTok, Snap, Podcast, TV, & more. Capture survey data on attribution, NPS, personalization, CRO, & research. Get to kno w your customers. Create a "how did you hear about us?" (HDYHAU) attribution post purchase survey poll & improve ROI!
- Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc.
- Integrations: Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow & more
- Target survey questions by new v returning, product purchased, etc. Translations
- Template library: Launch 25+ pre-built post purchase survey questions
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
Launched
May 7, 2018 · Changelog
Languages
English
Categories
Works with
Shopify Flow, Shopify POS, Checkout, Google Analytics, Klaviyo, Google Sheets, TikTok, Checkout Extensions, YotpoPricing
Up to 100 Orders
Free to install
All Fairing customers get the same access to features, support, and integrations.
- Post-purchase Surveys
- Unlimited Survey Questions
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
Up to 500 Orders
$49 / month
All Fairing customers get the same access to features, support, and integrations.
- Post-purchase Surveys
- Unlimited Survey Questions
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 1K Orders
$99 / month
All Fairing customers get the same access to features, support, and integrations.
- Post-purchase Surveys
- Unlimited Survey Questions
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 5K Orders
$149 / month
Above 5K in monthly orders? Pricing scales with volume and can be found on our pricing page.
- Post-purchase Surveys
- Unlimited Survey Questions
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 100 Orders
Free to install
All Fairing customers get the same access to features, support, and integrations.
- Post-purchase Surveys
- Unlimited Survey Questions
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
Up to 500 Orders
$49 / month
All Fairing customers get the same access to features, support, and integrations.
- Post-purchase Surveys
- Unlimited Survey Questions
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 1K Orders
$99 / month
All Fairing customers get the same access to features, support, and integrations.
- Post-purchase Surveys
- Unlimited Survey Questions
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 5K Orders
$149 / month
Above 5K in monthly orders? Pricing scales with volume and can be found on our pricing page.
- Post-purchase Surveys
- Unlimited Survey Questions
- Unlimited Responses
- Follow-up Questions
- Data Export
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its efficient post-purchase data collection, praising its easy setup and versatile question stream. It's noted for its high response rate and robust data analysis, integrating well with systems like Google Sheets and Klaviyo. The app is frequently updated with new features and improvements. Many commend the support team for their prompt and helpful service.
We have been using Fairing on our Shopify store for about 1.5 years, and I couldn't be more pleased with the results. This app has truly revolutionized the way I gather feedback from my customers and has provided invaluable insights into their shopping experience.
The customer support team is top-notch. They are responsive, knowledgeable, and always ready to assist with any queries or issues. It's evident that they care about their users and are committed to providing a great experience. Thanks!
Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.
I've been using Fairing for many years and it's honestly one of the best apps in my arsenal. I'm able to connect the responses into my Slack workspace and get real time feedback from my customers too. It's a wonderful tool and I highly recommend it!
Support
Fairing can answer any questions you have about Fairing: Post Purchase Surveys.
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