Fairing: Post Purchase Surveys

Fairing: Post Purchase Surveys

Pricing
From $49/month. Free trial available.
Highlights
Popular with businesses in United States
Rating
5.0 (187)
Developer
Fairing

Get insights & track ad performance and LTV with post-purchase surveys for attribution & NPS.

Fairing (formerly Enquire) gives you more actionable insights in a week than most survey or questionnaire tools produce in a year. Deploy attribution survey questions in your post-purchase experience. Analyze responses against Customer LTV. Measure Meta, TikTok, Snap, Podcast, TV, & more. Capture survey data on attribution, NPS, personalization, CRO, & research. Get to kno w your customers. Create a "how did you hear about us?" (HDYHAU) attribution post purchase survey poll & improve ROI!

Fairing (formerly Enquire) gives you more actionable insights in a week than most survey or questionnaire tools produce in a year. Deploy attribution survey questions in your post-purchase experience. Analyze responses against Customer LTV. Measure Meta, TikTok, Snap, Podcast, TV, & more. Capture survey data on attribution, NPS, personalization, CRO, & research. Get to kno w your customers. Create a "how did you hear about us?" (HDYHAU) attribution post purchase survey poll & improve ROI! more
  • Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc.
  • Integrations: Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow & more
  • Target survey questions by new v returning, product purchased, etc. Translations
  • Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
  • Analyze survey responses against customer lifetime value (LTV). Add-on required.
Highlights
Popular with businesses in United States

Customer behavior

Activity tracking, Lifetime value (LTV), Real-time tracking, Segmentation, Visitor IP

Marketing and sales

Checkout analytics, Marketing attribution, Pixel tracking, Purchase tracking, ROAS, UTM tracking

Visuals and reports

Analytics dashboard, Data export

Launched

May 7, 2018 · Changelog

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Google Analytics, Klaviyo, Google Sheets, Checkout Extensions, Yotpo, Triple Whale

Pricing

Up to 500 Orders

$49 / month

  • Post-purchase Surveys
  • Unlimited Surveys
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

Up to 1K Orders

$99 / month

  • Post-purchase Surveys
  • Unlimited Surveys
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

Up to 5K Orders

$149 / month

  • Post-purchase Surveys
  • Unlimited Surveys
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

Up to 7.5K Orders

$199 / month

Above 7.5K in monthly orders? Pricing scales with volume and can be found on our pricing page.

  • Post-purchase Surveys
  • Unlimited Surveys
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (187)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient post-purchase data collection, praising its easy setup and versatile question stream. It's noted for its high response rate and robust data analysis, integrating well with systems like Google Sheets and Klaviyo. The app is frequently updated with new features and improvements. Many commend the support team for their prompt and helpful service.

May 28, 2024

We have been using Fairing on our Shopify store for about 1.5 years, and I couldn't be more pleased with the results. This app has truly revolutionized the way I gather feedback from my customers and has provided invaluable insights into their shopping experience.

The customer support team is top-notch. They are responsive, knowledgeable, and always ready to assist with any queries or issues. It's evident that they care about their users and are committed to providing a great experience. Thanks!

Artiphon
United States
Over 2 years using the app
May 30, 2024

I've been using Fairing for many years and it's honestly one of the best apps in my arsenal. I'm able to connect the responses into my Slack workspace and get real time feedback from my customers too. It's a wonderful tool and I highly recommend it!

The Wander Club
United States
About 3 years using the app
April 18, 2024

Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.

VEGAMOUR
United States
About 3 years using the app

Support

Fairing can answer any questions you have about Fairing: Post Purchase Surveys.

Developer

Fairing

1460 Broadway, New York, NY, 10036, US

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