Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and smooth operation. They appreciate the variety of templates and customization options for a professional FAQ page. The app is praised for its affordability and value, even in the free version. Merchants value the ability to add FAQs to product descriptions, enhancing customer experience. The support team is noted for their prompt and efficient problem-solving. The app is also recognized for its quick installation process.

January 20, 2022

I use this to create FAQs page on my website.It's very cool.The setting are various.When l meet with some problems Duke help me with it.That's very nice of him

Monportlaser
United States
42 minutes using the app
DDSHOP APPS replied January 20, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited January 25, 2022

I am using this app for FAQ Page It helps me a lot but i did not found how can I remove copyright form the page. Can it possile.

GodisintheDetailsPhotography.com
United States
27 minutes using the app
DDSHOP APPS replied January 25, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any help, don't hesitate to contact us.

Best regards,

January 20, 2022

the best app ever, i recomend to all of shopify developer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

littlegeniuseschildcarecenter
United States
22 minutes using the app
DDSHOP APPS replied January 20, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 7, 2022

I was looking at a few different FAQ Apps and this one is outstanding. Super intuitive, easy to use and great presets/templates. Great stuff!

AirBell
Austria
22 minutes using the app
DDSHOP APPS replied February 7, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 27, 2022

Easy app to navigate and great customer support. Free to use. None barrier to entry. Nothing but positives.

Honorary Memorials
United States
9 minutes using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

March 31, 2022

Even after uninstalling the app it still leaves behind files and code in theme files. This thing is a hot mess. Stay away and read the other 1 star reviews as well. Shady business practices.

HuisdierPortret.be
Belgium
34 minutes using the app
DDSHOP APPS replied March 31, 2022

Hello,

We are very sorry for the problem you have encountered. But please understand that this is an application related to the interface, so in some cases it may conflict with the website theme. We're sorry that you've only been installing and uninstalling apps for a short time and haven't contacted us so we can help you with the problem.

Usually these conflicts are very easy to resolve within minutes. In the application's user manual, there are also very detailed instructions on how to uninstall the application without leaving any source code and you may have accidentally ignored it: https://faq-guide.ddshopapps.com/uninstall-app
Once again very sorry to you!

Kind regards,

April 10, 2024

Parently
Sweden
13 days using the app
DDSHOP APPS replied April 11, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

November 24, 2023

Ni De Mama
United States
About 1 year using the app
DDSHOP APPS replied November 25, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

November 15, 2023

legit Laurent
Netherlands
2 months using the app
DDSHOP APPS replied November 18, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

April 30, 2024

IVY VEA JEWELRY
Denmark
DDSHOP APPS replied May 1, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,