D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (238)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to enhance customer experience with easily accessible FAQs, reducing support load and increasing satisfaction. It's especially popular among small businesses due to its cost-free nature. The app features easy installation, user-friendly customization including CSS, and simple management of FAQ categories and questions. It can be integrated across various store pages, offering design flexibility without affecting store performance. The customer support is noted for being responsive and proactive, efficiently resolving issues for all merchants.

December 16, 2021

This app is incredible! Easy to install & use. Simple interface for editing. And the support is friendly and fast. Hands-down, the best FAQ app for Shopify.

The Sun Gun
United States
About 1 hour using the app
January 20, 2022

I use this to create FAQs page on my website.It's very cool.The setting are various.When l meet with some problems Duke help me with it.That's very nice of him

Monportlaser
United States
42 minutes using the app
DDSHOP APPS replied January 20, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited January 25, 2022

I am using this app for FAQ Page It helps me a lot but i did not found how can I remove copyright form the page. Can it possile.

GodisintheDetailsPhotography.com
United States
27 minutes using the app
DDSHOP APPS replied January 25, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any help, don't hesitate to contact us.

Best regards,

January 20, 2022

the best app ever, i recomend to all of shopify developer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

littlegeniuseschildcarecenter
United States
22 minutes using the app
DDSHOP APPS replied January 20, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 7, 2022

I was looking at a few different FAQ Apps and this one is outstanding. Super intuitive, easy to use and great presets/templates. Great stuff!

AirBell
Austria
22 minutes using the app
DDSHOP APPS replied February 7, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 27, 2022

Easy app to navigate and great customer support. Free to use. None barrier to entry. Nothing but positives.

Honorary Memorials
United States
9 minutes using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

March 31, 2022

Even after uninstalling the app it still leaves behind files and code in theme files. This thing is a hot mess. Stay away and read the other 1 star reviews as well. Shady business practices.

HuisdierPortret.be
Belgium
34 minutes using the app
DDSHOP APPS replied March 31, 2022

Hello,

We are very sorry for the problem you have encountered. But please understand that this is an application related to the interface, so in some cases it may conflict with the website theme. We're sorry that you've only been installing and uninstalling apps for a short time and haven't contacted us so we can help you with the problem.

Usually these conflicts are very easy to resolve within minutes. In the application's user manual, there are also very detailed instructions on how to uninstall the application without leaving any source code and you may have accidentally ignored it: https://faq-guide.ddshopapps.com/uninstall-app
Once again very sorry to you!

Kind regards,

July 25, 2024

TOSCUSTOM
United States
About 2 months using the app
DDSHOP APPS replied July 26, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

September 19, 2024

Luca Vincenzi Orafo
Italy
6 days using the app
DDSHOP APPS replied September 20, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

July 10, 2024

Whirlbottle
United States
26 days using the app
DDSHOP APPS replied July 11, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,