D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.

September 24, 2023

installed, choose pro-plan and error: Whoops, looks like something went wrong.

SocialMediaMarkeKing.com
Germany
About 2 months using the app
DDSHOP APPS replied September 25, 2023

Hi,

Very sorry for the problem, it only happened during the application upgrade process. We have completed the upgrade and the problem is gone. We hope you can try again.

Regards,
DDSHOP Team

December 9, 2021

Absolutely amazing app with great functionality and a lot of customization. The support team is very fast, professional, and polite. Totally recommend this app

N8
United States
2 days using the app
January 27, 2022

I’m currently using this app and love it. It navigates really well and easy to use.I totally recommend this app

Beauty X Exclusive
United States
About 1 month using the app
DDSHOP APPS replied January 28, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

June 25, 2021

I subscribed to the $12.99 plan and it's awesome in customer service. The tech support is very responsive, instant and helpful.

Renpho HK (Dev)
Hong Kong SAR
1 day using the app
February 5, 2022

Fantastic app & fast support. The UI is easy to get around in and the built-in styling and layout options are super nice without needing a ton of tweaking. Thank you!

HouseMade Industrial
United States
1 day using the app
DDSHOP APPS replied February 6, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

July 14, 2021

GREAT FAST SERVICE. They stand by their product and its super affordable and easy to edit on your own. Highly recommend.

Reign of Judges Movie, LLC
United States
1 day using the app
DDSHOP APPS replied August 23, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

January 7, 2022

Excellent app and support, looks really good and easily customisable. Used a couple of times and I really like the simplicity and look.

Stush Haircare
United Kingdom
About 19 hours using the app
DDSHOP APPS replied January 7, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 6, 2022

Very happy with the app and their customer service. I would use this on any other future sites i create also.

DIRTY RABBIT
Germany
About 19 hours using the app
DDSHOP APPS replied February 6, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 14, 2022

A great application that is completely free. I don't see the point in asking money for such a small option. Even though it is extremely professional and organized towards customers. Recommended!

Turkesterone Europe
Netherlands
About 19 hours using the app
DDSHOP APPS replied January 14, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited February 8, 2022

Easy to use, intuitive and with a great possibility of configuration and customization. Very satisfied with the installation of this app.

RENOVAYCLIMA
Spain
About 14 hours using the app
DDSHOP APPS replied February 8, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,