D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly FAQ interface that enhances the shopping experience by reducing support load and increasing customer satisfaction. It offers extensive customization options, easy setup, and smooth performance. The app is free, making it ideal for small businesses, and is praised for responsive and efficient support services. Merchants value its ability to improve customer service and website functionality.

January 28, 2022

I love this app, it is really free and the only one i could find that let you sort the questions and categories. Also there is a lot of templates to chose, and again, no hiding costs. Thank you

CaliforniCanna
United States
4 days using the app
DDSHOP APPS replied January 29, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 6, 2022

I love the app it make easy and cute FAQ for my shop. I definitely recommend, it’s totally free so it’s a nice add on in your shop

themyloshop
Canada
4 days using the app
DDSHOP APPS replied February 6, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 28, 2022

this is a very easy to use app and very intuitive app. We love the design. The only problem we have is when the user clicks on the questions, it scrolls in the wrong direction. But the customer service is already helping us.

MOLLY SUH
Germany
4 days using the app
DDSHOP APPS replied January 28, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 3, 2022

very helpful app, easy to use creates awesome accordion FAQs. The FAQ we created with this app looks brilliant.

Glasses Ltd
United States
4 days using the app
DDSHOP APPS replied February 4, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 28, 2022

Finally have a FAQ menu for our website that collapses on click. Very useful! Super easy to set up and can set multiple styles. Can't beat the service and the customer support team.

JUNELILYBEAUTY
United States
3 days using the app
DDSHOP APPS replied January 28, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

July 29, 2021

Excellent customer service! We needed some minor custom integration and Max was able to help us out quickly and efficiently. We highly recommend this app.

Télépharma
Canada
3 days using the app
DDSHOP APPS replied August 23, 2021

It's great to receive this review from you. We are always here to assist you whenever you need .

Thank you very much,

July 7, 2021

L'app funziona benissimo, devo ringraziare lo staff ed in particolare MAX che con tempestivita è intervenuto a farmi l'up-grade di un paio di app, con risposte veloci e competenti . Consigliatissimi, grazie

Transition Bikes IT
Italy
2 days using the app
Edited February 8, 2022

Was told if i left a review i could get the copyright ( company name ) deleted from showing on my site on the FAQ page, just for them to want me to change my 4 star review to a five star review because it would “affect the application” as a business owner this type of “customer service” is absolutely disgusting. Will now delete the app and find a new app. Most of these reviews are FAKE just to get the copyright removed. Beware.....

Honeymoon Candle
United States
2 months using the app
February 7, 2022

Extremely easy to use and easy to transfer to my site why pay for one when this one is free highly recommend this app

Ozzie Direct
Australia
2 days using the app
DDSHOP APPS replied February 7, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

August 4, 2021

I used their first app and then they transitioned me to their new FAQs app. Pretty impressed with how easy they made the change for me. I literally didn't have to do anything except add the new app.

SoCO Eats
United States
2 days using the app
DDSHOP APPS replied August 23, 2021

Thank you for your great review for our FAQ app. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us

Regards,