Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, intuitive design, and ease of navigation. They value its customization options and user-friendly setup, which allows for the creation of brand-cohesive FAQ pages. Features such as adding professional FAQs on various pages and multi-language support are highly praised. Merchants report excellent performance and exceptional technical support, notably from Bhushan. The app is recognized for reducing customer service workload and boosting website SEO. Its support for custom CSS settings and ability to integrate FAQs anywhere on the site are also commended.

September 19, 2022

Well now I am a woman "of a certain age" and find everything about today's ecommerce a puzzlement. That being said, I cannot say enough about Avocados Lab's support and with the amazing and fast help I received from Bhushan. Thank you again for your kindness, patience, and willingness to help me through this process Bhushan. I highly recommend this app for anyone - and especially those of us who are not yet up to speed in ecommerce in this new era. Awesome app!

Cook Real Mexican
Canada
9 months using the app
Avocados Lab replied September 19, 2022

Wow! Reading this review I really felt nostalgic and proud! Merchants like you are really motivational! Thanks a lot for such a nice gesture and giving feedback about app. So glad to hear that you liked a service! Welcome onboard!

Edited May 19, 2021

Fantastic app!! Super easy and intuitive to use plus the content looks amazing for customers when live. Takes a really short time to set up for a better-than-expected end result. I had a simple request that the customer service fixed easily and efficiently without stress. Highly recommended.

Gardina
Canada
9 months using the app
January 21, 2023

Great response time and a willingness to help tweak CSS settings, which is huge for companies who aren't familiar with it. I also love that you can plug FAQs anywhere on your site. Recommend!!

Bella Vita Gifts & Interiors
United States
9 months using the app
Avocados Lab replied January 22, 2023

Always happy to help whenever you need! Glad you found app really pluggable and useful for you needs!

April 22, 2020

I was browsing all of the free "FAQ" apps and even though this one did not have the most reviews I gave it a shot and I absolutely love the ease of this program! Super simple to set up, completely free and looks great on the site!

Mission Jesus Apparel
United States
9 months using the app
Avocados Lab replied April 22, 2020

Thanks for your honest review! We are thrilled to welcome you onboard :)

Our free plan is specially for merchants who doesn't have more FAQs. It perfectly suits your need as you don't need to pay for few FAQs. Merchant satisfaction is our number one goal and we built this tool by keeping ourselves in merchants shoes.

May 2, 2020

very nice layout and easy to use navigation, it will not open in a new window and that's a real good thing. customer support is the best, just marvelous, no cheaky answers just straightforward and honest, i recommend.

AlignedPosture™
Malaysia
8 months using the app
Avocados Lab replied May 4, 2020

Glad you loved app features! We are very glad. Thanks for your review.

April 11, 2022

By far this is the best app I’ve used on Shopify. The app installs seamlessly into your store and is straight-forward to use. Their customer care exceeds all–Bhushan is beyond helpful with answering any questions and ensuring the app is working to my needs. HIGHLY recommend!

ELSA VALIJA
Canada
8 months using the app
Avocados Lab replied April 17, 2022

Wow! So thankful for such a nice review and also recommendation. So glad you liked an app and found it valuable for your store.

September 13, 2022

Great app! Really nice designed templates and I love the featured FAQ sections at the top of the page. Highly recommend.

3D My Rental
United States
8 months using the app
Avocados Lab replied September 13, 2022

Thank you! So glad to read such a nice review. It really means a lot. Welcome onboard!

February 1, 2022

I does exactly what its supposed to do.
And the support is great !
Can only recommend this application.

5 Senses
Monaco
8 months using the app
Avocados Lab replied February 2, 2022

So glad to read such nice review from you! Glad that app met all your expectations. Thanks a lot for recommendation.

August 27, 2022

This is an amazing app considering all its free features. I hope to use it well into the future. Thank you to the whole team who have given a chance to many up and coming businesses with your app, you're all incredible!

Jewelled Me
United Kingdom
8 months using the app
Avocados Lab replied August 28, 2022

Wow! It means so much to read reviews like this. Merchants like you really give me an energy to give 100% every days and provide apps & tools free of cost to make your business succeed. Thanks again for motivation!

November 14, 2020

I recently installed this app on my shopify store and was incredibly pleased. The app was simple to install (even for a novice like me) and looked great! Being able to blend it seamlessly with my store's functionally and brand colours just gave it that extra (umph). I had a relatively minor hiccup which I requested support on and the response was amazing! I would definitely recommend this app for any online business, large or small. When considering the cost of having this app, I chose the Professional plan which is their highest plan, ($4.99 per month), it's a no brainer!To the developer. Awesome app, keep up the great work!

wsibsettlements.com
Canada
8 months using the app