Reviews (430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.
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I have used other apps in terms of organising FAQs pages and this app is the most user friendly + customer service is quick to revert.
Keep up the good work!
Regards,
Happy customer
VECTOR PRINTS LTD. Approves!
I'm totally impressed with this app! I did install other competing apps but they were very expensive and also very hard to configure. This FAQ app was very very easy to use, just few clicks and it took take care of everything. UI is very intuitive and easy to understand. This app has lots of configuration options that allow you to tune FAQ page to match your brand. Support from app developer is impeccable as mentioned by other reviewers.
Also, the app is super fast unlike other FAQ apps out there. Other apps were slowing down my page and some even included code in my theme files which they didn't remove after uninstalling an app. I would highly RECOMMEND this app.
OMG thanks a lot for honest and such a great response! It was pleasure working with you!
Well now I am a woman "of a certain age" and find everything about today's ecommerce a puzzlement. That being said, I cannot say enough about Avocados Lab's support and with the amazing and fast help I received from Bhushan. Thank you again for your kindness, patience, and willingness to help me through this process Bhushan. I highly recommend this app for anyone - and especially those of us who are not yet up to speed in ecommerce in this new era. Awesome app!
Wow! Reading this review I really felt nostalgic and proud! Merchants like you are really motivational! Thanks a lot for such a nice gesture and giving feedback about app. So glad to hear that you liked a service! Welcome onboard!
easy to install, good contact with developer, good design options and easy to change. Recomendable.
Thank you so much for your wonderful review! I'm thrilled to hear that you found our product easy to install and had a positive experience interacting with me. It's great to know that you appreciate the variety of design options available and found it effortless to make changes. Your recommendation means a lot to us!
Fantastic app!! Super easy and intuitive to use plus the content looks amazing for customers when live. Takes a really short time to set up for a better-than-expected end result. I had a simple request that the customer service fixed easily and efficiently without stress. Highly recommended.
Great response time and a willingness to help tweak CSS settings, which is huge for companies who aren't familiar with it. I also love that you can plug FAQs anywhere on your site. Recommend!!
Always happy to help whenever you need! Glad you found app really pluggable and useful for you needs!
I was browsing all of the free "FAQ" apps and even though this one did not have the most reviews I gave it a shot and I absolutely love the ease of this program! Super simple to set up, completely free and looks great on the site!
Thanks for your honest review! We are thrilled to welcome you onboard :)
Our free plan is specially for merchants who doesn't have more FAQs. It perfectly suits your need as you don't need to pay for few FAQs. Merchant satisfaction is our number one goal and we built this tool by keeping ourselves in merchants shoes.
very nice layout and easy to use navigation, it will not open in a new window and that's a real good thing. customer support is the best, just marvelous, no cheaky answers just straightforward and honest, i recommend.
Glad you loved app features! We are very glad. Thanks for your review.
By far this is the best app I’ve used on Shopify. The app installs seamlessly into your store and is straight-forward to use. Their customer care exceeds all–Bhushan is beyond helpful with answering any questions and ensuring the app is working to my needs. HIGHLY recommend!
Wow! So thankful for such a nice review and also recommendation. So glad you liked an app and found it valuable for your store.
Great app! Really nice designed templates and I love the featured FAQ sections at the top of the page. Highly recommend.
Thank you! So glad to read such a nice review. It really means a lot. Welcome onboard!