Reviews (1,418)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface that simplifies creating product bundles and offers extensive customization options to match store aesthetics. They commend the real-time inventory updates for maintaining accurate stock levels and preventing overselling. The customer support, especially from team members like Jasmine, is highlighted for its responsiveness and helpfulness. Integration with tools like PageFly enhances the creation of custom landing pages for bundles. Merchants also report increases in sales and average order value due to versatile bundling options such as fixed prices, percentage discounts, and tiered pricing.

March 29, 2022

Was really excited to use this app, but there was multiple issues and pretty terrible customer service to help assist me with the multiple issues. Really disappointed. Had to upgrade to the highest tier before I could even test what would work for us, and it still didn't work and no customer service to assist. Shame.

Vitality Blends
Australia
7 days using the app
Fast Bundle replied April 17, 2022

Hi dear friend at Vitality Blends

We are sorry that you had an unfortunate experience with our app and especially with our support team.

After your review, we checked our support system and found your ticket. We saw that one of our support team members answered your question but didn't hear back from you.

We thought that the answer might have sound not clear enough to you. So After you review, we immediately sent you an email with full explanation and discussed the issues. But still, we didn't hear back from you.

It's hard to remove bad memories from someone's mind, but we are ready to compensate it in the future.

If you have not received our email and want to get in touch again, you can find us on support@fastbundle.co.

Thank you and sorry again for the bad experience.

Regards,

October 5, 2023

Buena aplicación. Me han surgido algunas dudas, he escrito a el chat de soporte y me han solventado las dudas al instante

Glow-Ride
Spain
6 days using the app
October 6, 2023

Their customer service is too slow, and we cannot change the bundle display on the product detail page from vertical/stacked to horizontal/carousel. Bye-bye!

Vidlogix
United States
4 days using the app
August 2, 2023

Support is amazing fast and helpful. Ben assisted me immediately with my questions. He also didn't hesitate to jump on a call with me. Thank you!

Vertialign
Romania
About 2 hours using the app
Fast Bundle replied August 5, 2023

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!

March 28, 2023

Amazing so far...it's only taken me a few minutes to figure out. There was a nice video to watch and just really easy. I used a different app and stayed up all night long trying to figure it out. This one is SUCH a life saver!

Flutter Junkies
United States
About 2 hours using the app
Fast Bundle replied April 3, 2023

We’re glad that you enjoyed our service! :)

October 25, 2023

Fantastic app, even better support. 10/10

Bug-A-Salt Europe
Germany
About 2 hours using the app
Fast Bundle replied October 31, 2023

Providing top-notch support is a priority for us, and we're pleased to hear of your satisfaction! We can ask for nothing more 😊

December 16, 2022

Great customer service that responds in a timely manner and is supportive and helpful, and will even do some custom work for you. The product is still in development so doesn't do quite everything I'd need it to (I have some specific needs), but they seem to consistently be working on and updating the app, so I'm sure future updates will continue to have the product become better and better. This is the only reason I didn't give 5 stars, but I'm sure they're well on their way to changing my opinion.

SharpeAero
Canada
2 days using the app
Fast Bundle replied December 18, 2022

This is the tone that motivate our whole team to perform better. Thank you for the kind words. :)

September 10, 2023

Ben is awesome!

Lyckolagret
Sweden
About 1 hour using the app
November 17, 2022

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Xsessory
United States
About 1 hour using the app
October 2, 2023

Quick support & fast resolution.

I just installed it and have tried it for the first time.
App is easy to use
Pretty self-explanatory features

Let's see if my AOV increases.

Simply Gorgeous
India
38 minutes using the app
Fast Bundle replied November 11, 2023

We designed our app with a focus on user-friendliness, so we're delighted to know that you found it easy to use and that the features were self-explanatory.
Looking forward to your AOV increase.