Reviews (1,418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the app for its user-friendly interface that simplifies creating product bundles and offers extensive customization options to match store aesthetics. They commend the real-time inventory updates for maintaining accurate stock levels and preventing overselling. The customer support, especially from team members like Jasmine, is highlighted for its responsiveness and helpfulness. Integration with tools like PageFly enhances the creation of custom landing pages for bundles. Merchants also report increases in sales and average order value due to versatile bundling options such as fixed prices, percentage discounts, and tiered pricing.
Refine
-
By rating
Was really excited to use this app, but there was multiple issues and pretty terrible customer service to help assist me with the multiple issues. Really disappointed. Had to upgrade to the highest tier before I could even test what would work for us, and it still didn't work and no customer service to assist. Shame.
Hi dear friend at Vitality Blends
We are sorry that you had an unfortunate experience with our app and especially with our support team.
After your review, we checked our support system and found your ticket. We saw that one of our support team members answered your question but didn't hear back from you.
We thought that the answer might have sound not clear enough to you. So After you review, we immediately sent you an email with full explanation and discussed the issues. But still, we didn't hear back from you.
It's hard to remove bad memories from someone's mind, but we are ready to compensate it in the future.
If you have not received our email and want to get in touch again, you can find us on support@fastbundle.co.
Thank you and sorry again for the bad experience.
Regards,
Buena aplicación. Me han surgido algunas dudas, he escrito a el chat de soporte y me han solventado las dudas al instante
Their customer service is too slow, and we cannot change the bundle display on the product detail page from vertical/stacked to horizontal/carousel. Bye-bye!
Support is amazing fast and helpful. Ben assisted me immediately with my questions. He also didn't hesitate to jump on a call with me. Thank you!
Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!
Amazing so far...it's only taken me a few minutes to figure out. There was a nice video to watch and just really easy. I used a different app and stayed up all night long trying to figure it out. This one is SUCH a life saver!
We’re glad that you enjoyed our service! :)
Fantastic app, even better support. 10/10
Providing top-notch support is a priority for us, and we're pleased to hear of your satisfaction! We can ask for nothing more 😊
Great customer service that responds in a timely manner and is supportive and helpful, and will even do some custom work for you. The product is still in development so doesn't do quite everything I'd need it to (I have some specific needs), but they seem to consistently be working on and updating the app, so I'm sure future updates will continue to have the product become better and better. This is the only reason I didn't give 5 stars, but I'm sure they're well on their way to changing my opinion.
This is the tone that motivate our whole team to perform better. Thank you for the kind words. :)
Ben is awesome!
w appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appw appv
Quick support & fast resolution.
I just installed it and have tried it for the first time.
App is easy to use
Pretty self-explanatory features
Let's see if my AOV increases.
We designed our app with a focus on user-friendliness, so we're delighted to know that you found it easy to use and that the features were self-explanatory.
Looking forward to your AOV increase.