Reviews (1,418)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface that simplifies creating product bundles and offers extensive customization options to match store aesthetics. They commend the real-time inventory updates for maintaining accurate stock levels and preventing overselling. The customer support, especially from team members like Jasmine, is highlighted for its responsiveness and helpfulness. Integration with tools like PageFly enhances the creation of custom landing pages for bundles. Merchants also report increases in sales and average order value due to versatile bundling options such as fixed prices, percentage discounts, and tiered pricing.

August 30, 2021

not working 100%. Many mistakes and not able to make style changes easy without writing code. Also you can not translate all text just parts.

Collory
Germany
About 8 hours using the app
Fast Bundle replied September 6, 2021

Dear friends in Collory shop

I wish to apologize for the inconvenience you faced when working with our service. We appreciate the feedback you gave us with your review. It will help us immensely to improve our service.

I sent you an email and explained the reasons that led to your unpleasant experience but I think it might be helpful for other visitors of your review if we mention some of them here:

1. To be honest, we found out that we had missed 2 messages from you on our chatbot, which was because the person in charge at that time was not available and forgot to change his status. Although we replied to your email, we are very sorry for this inconvenience and our rookie mistake of missing the chat.

2. It seems you needed some style changes, like changing your bundles' positions, which you couldn’t achieve on your own. A lot of the style customizations are not available in the admin panel to keep the panel simple. Instead, our support team handles the detailed customization requests.

3. Lately, the style change requests in our support service have increased considerably and as a result, we have decided to redesign the admin panel so that we can add more style change options to our admin panel. This redesign will be released in a few weeks.

4. You needed to translate some parts of the cart pop-up but you couldn’t. I think the reason is that the translation of the cart pop-up’s sections was in another part of the app's admin panel (not in the customization tab). It’s on the cart pop-up section of the Options tab in the admin panel.

5. You needed to show your bundles at the checkout. We don't have this option in our app because Shopify doesn't let us add any elements to the checkout page. Shopify plans to grant this access to apps in its new themes’ options. As soon as Shopify releases this new option, we will also add this feature to Fast Bundle.

At last, we want to apologize again for your unpleasant experience and thank you for your detailed feedback.

With regards
Iman
Product Manager of Fast Bundle

April 22, 2023

Cette app de bundles est très simple d'utilisation, et assez complète ! petit plus pour le FR disponible.

Diffusearomes
France
8 minutes using the app
Fast Bundle replied April 24, 2023

Thank you for the glowing review. :)
We are grateful for your kind words and are pleased to know our product has exceeded your expectations.

October 8, 2024

Manzoor Collection
Pakistan
6 months using the app
August 2, 2024

SweetGeorgia Yarns
Canada
7 months using the app
August 20, 2024

Brizéo
France
About 2 months using the app
October 4, 2024

Hillary Cosmetics
Poland
9 days using the app
July 19, 2024

PetProject.HK
Hong Kong SAR
11 months using the app
October 1, 2024

TruTrimOfficial
United States
6 days using the app
September 7, 2024

EL SMOKE SHOP PANAMA
Panama
8 days using the app
September 1, 2024

Protege Factory
United States
8 days using the app