Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

February 1, 2021

Amazing App! Amazing customer support
got help all the way, I'm dumb with those apps but got everything covered

Fight For Fitness
Israel
6 months using the app
Royal Apps replied February 2, 2021

Thank you so much for the review! We're doing our best :)

December 12, 2020

WOW... So easy to set up!!!. I must say that this is the first app that is bringing customers back to purchase. Also targets browse abandonment. Highly recommended.

The Barking Dog Market
United States
6 months using the app
Royal Apps replied December 13, 2020

Thank you so much! We tried to make it as simple as possible to get started :)

August 22, 2020

I'm not sure I understand the difference between cart abandonment and browse abandonment but the support rep tried to explain it to me haha. either way, it works, I saw some cart recovery emails starting to be sent to customers along with SMS. no sales yes but I just configured everything yesterday, I'm not a technical person and this app was super easy to handle to I can recommend it (I'm not using the push notifications feature at the moment because I don't really understand it).

SparklyTrees
Israel
5 months using the app
Royal Apps replied August 23, 2020

Thank you for the review, just so you'll know, cart abandonment is automation dedicated to winning back customer who added something to the cart but didn't complete it. Browse abandonment is meant to win back customers who visited your store without adding anything to their cart, so we display products they viewed. :)

Edited March 22, 2022

Works great! I recommend using the app.
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HUTTRONICS
United States
5 months using the app
Royal Apps replied January 24, 2022

Thank you so much for updating your review! I'm glad the app is working good for you :D

We're always here to help <3

November 5, 2024

Tres bon apps pour le retargetting avec un tres bon service clients notamment David

PilovaFit
France
April 29, 2022

I use this app to setup my abandoned carts. it is awesome to use and its customer support is very amazing. i recommend

optimumz
Ghana
4 months using the app
Royal Apps replied May 1, 2022

Thank you for your review🙏 Our support team is always ready to help 24/7😎

May 2, 2023

The App is easy to set up, looks user friendly and Alex was on hand to support from the beginning.

LorrdeHome
United Kingdom
4 months using the app
November 10, 2020

Anton is great and continues to doa great job at helping me set up the Abandoned Cart emails and campaigns. Still a work-in-progress, but am pleased with the App and customer service. Thanks, Anton.

Lil-Feet
United States
3 months using the app
Royal Apps replied November 10, 2020

Thank you very much for your feedback 🙏Our support team is always doing our best 😎

September 7, 2021

Very easy to use. Customizable and automated. Support is really helpful and will help in any way they can!

Irenic Co
South Africa
3 months using the app
Royal Apps replied September 10, 2021

Thank you for your great review🙏 Our support team is always ready to help you 24/7😎

November 8, 2022

Ottima applicazione per il recupero di carrelli abbandonati, e il servizio clienti è veloce rapido e molto gentile.

Gioielleria Cortese Ornella
Italy
3 months using the app