Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

June 13, 2023

Do not install this application! ONE day after installing it and without having used it, they charged $188 on my Shopify invoice for no reason! They are scammers!

Ozapia
United States
4 months using the app
November 14, 2023

I didn't download the app, they took 150 dollars from me, they are just thieves, their customer service doesn't answer me

Culina
Israel
3 months using the app
March 29, 2022

First of all thank you very much for the explanation. Very intentional and very helpful.
Even the app itself allows it to function properly without repeated trials.
To me it really helps not to miss purchases

MILLISAL
Israel
3 days using the app
Royal Apps replied April 27, 2022

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

August 19, 2020

BEST CUSTOMER SUPPORT!
GREAT FOR CART RECOVERY AND ABANDONED CHECKOUTS!
CAN'T WAIT TO SEE THE RESULTS!!!!! THANK YOU!

Phug Life
Israel
3 days using the app
Royal Apps replied August 20, 2020

Thank you for the review! good luck

September 1, 2020

I didn't think abandoned cart recovery emails can make so much extra revenue. I launched it and got 3 sales in one day just from the abandoned cart email! I'm going to set up the same with SMS and see how it goes, however I don't think SMS is going to work XD

unlimitedclassics
United States
3 days using the app
Royal Apps replied September 1, 2020

Thanks for the review!

December 21, 2021

great app received a very good support they are very helpful and helped me with my problems to solve them

Dany attal
France
3 days using the app
Royal Apps replied December 21, 2021

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

August 20, 2020

Cool idea to have all cart recovery automation in 1 place. I asked for a small feature to add and they added it within a day (I needed to edit the logo in the abandoned cart recovery email)... impressed with the support team. so far the SMS abandoned cart abandonment sequence is performing the best. a few features are still missing but it seems like they're building them fast :)

Tree of Color
Israel
2 days using the app
Royal Apps replied August 20, 2020

Thank you for that! we're a small team so we try to make changes quickly for our customers

March 11, 2023

Excellent customer service! They were quick to help me set everything up and make sure it was all working.

LunaMD™
United States
2 days using the app
April 13, 2023

The customer service for this app has been super helpful! Lee-ann has gone over and above what I would expect based on the service I've received from other companies' apps I have used on my Shopify store. Very proactive in their approach to customer service.

Simply Sues Naturally.com
United States
1 day using the app
Royal Apps replied April 13, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

May 1, 2023

Fantastic service. Can’t wait to see the results. Alex is great helping me get everything set up. I would recommend this app.

Deep Nerdd
United States
1 day using the app