Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate data reporting, especially for "add to cart" events, page views, and content views. It's particularly beneficial for those with multiple stores due to its precise tracking. The app integrates seamlessly with Shopify and Facebook, allowing different pixels to be assigned to specific products or collections. Merchants also value the responsive customer support, affordable pricing, and informative video tutorials. Some have seen an increase in sales after using the app. It's praised for its quick setup, excellent reporting feature, and effectiveness in tracking checkout events and conversion API.

April 1, 2024

The best conversion tracking app! Support is very helpful and pushed bug fix for an issue within an hour.

Sweet Escape
India
4 months using the app
March 11, 2024

Support is lacklustre. I am disappointed.

Lady Estere Jewellery
Singapore
About 2 months using the app
March 20, 2024

Excellent customer support! Very responsive to all my questions and I am satisfied with their service. Special thanks to Anthony who patiently assisted me with all my concerns. The app was undoubtedly reliable as well. I had no problems at all and it is very accurate indeed

Gaucho Goods
Argentina
26 days using the app
March 22, 2024

L'applicazione è buona. Assistenza clienti molto reattiva. Assolutamente eccellente

Ottava Capanna
Italy
16 days using the app
April 26, 2024

deseo saber donde puedo hablar con un guia sobre un problema que tengo con mi tema

mattriccolombia
Colombia
8 days using the app
February 9, 2024

I would highly recommend this app. They have top-notch interface and customer support as well. Worth installing for its accuracy and cost-friendly price

Velarink
Singapore
About 2 months using the app
March 18, 2024

he desinstalado la aplicación y me siguen cobrando el plan mensual....

women´s world
Spain
10 days using the app
Optiapps replied March 20, 2024

Estimado cliente, le hemos reembolsado su último pago y nunca más se le cobrará. Parece que la suscripción se canceló 2 días después del final de la prueba gratuita de 7 días, pero entendemos totalmente si el cargo fue inesperado por tu parte. Estaremos muy agradecidos si puedes eliminar la reseña ya que se reembolsó el monto y se resolvió el problema. ¡Muchas gracias!
Captura de pantalla de reembolso: https://prntscr.com/6gZv7-H1oGeR

February 18, 2024

no hay soporte, no toma todos los datos cuando convierte en tu web, nadie te apoya no hay chat ni soporte pesimo usen otra app perderan dias en campañas recopilando datos en vano

Tienda Peruana
Peru
28 days using the app
February 3, 2024

The BEST app I have found here in shopify. This is the only app that worked for me. Customer service is awesome too. Very responsive and super helpful

Three Thi's
Vietnam
About 2 months using the app
January 30, 2024

I have 2 stores operating in shopify and I had tested this app tracking ability. I must say I am glad I installed FBtrack. I love how accurate this app specially with tracking page view, view content and add to cart events. It's really helpful for me and made my job easier handling both of my stores

Beauty Station
Malaysia
About 2 months using the app