Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient operations, and excellent customer service. They find it easy to set up and value its time-saving features like automatic product addition and quick issue resolution. The seamless integration with FedEx, including FedEx OneRate support, is a key benefit, enabling direct shipping management from Shopify stores. Merchants also commend its ability to handle diverse shipping needs and generate return labels. The support team is praised for their swift problem-solving and clear guidance.

October 9, 2023

Great customer service!

AShairextensions
United States
3 months using the app
May 2, 2023

I looked long and hard for an app or service that could compute accurate shipping rates and found this one. So far so good - no more padding out rates by 30% to account for home delivery + declared value + ASR! Support is very responsive.

Cipresso Wines
United States
5 days using the app
PluginHive replied May 3, 2023

Thank you for taking the time to share your feedback. We're pleased to hear that our app helps you display accurate FedEx shipping rates at the checkout.

If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future.

Regards,
PH Ship, Rate, and Track App Team

May 1, 2023

I like this app because they have the features that we need in order to come up with shipping strategies. It's very useful and they have responsive customer support.

Sturgianni
United States
4 days using the app
PluginHive replied May 3, 2023

Thank you for choosing our shipping app to help you with your shipping needs. We look forward to serving you in the future and continuing to provide you with the best possible experience.

Best regards,
PH Ship, Rate and Track App Team

November 15, 2023

Es muy buena la atención al cliente y el soporte eficiente. La aplicación cumple con las expectativas necesarias para poder utilizar la cuenta de FedEx directamente en la tienda de Shopify.

Brocoli Tienda
Mexico
About 24 hours using the app
November 15, 2023

Amazing!

Gucci Osteria Beverly Hills
United States
6 days using the app
June 15, 2023

Great support team! Sanoop helped us to resolve our issue and we're satisfied with the outcome. They are helpful!

Beauty Collection SO
United States
3 months using the app
October 18, 2023

Very helpful team, i like the app . Highly recommended

CUPS Studio
United Arab Emirates
8 days using the app
April 23, 2024

We had to schedule a call and support team was really quick to solve all of our questions

Unruled Foods
Mexico
6 days using the app
September 20, 2023

The TEAM IS UNBELIEVABLE. They helped figured out lots of things I did wrong. I would recommend this team and the app 100%

RUUFE
United States
1 day using the app
September 24, 2023

Excellent and prompt support for novice shippers! Touseef and Sagar were super informative and polite, and any questions or issues were immediately resolved.

The Craft LLC
United States
5 days using the app