PH Ship, Rate and Track , 297 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
November 12, 2021

Excellent customer support. Received a call back within 10 minutes after a ticket was submitted to the support team.

Ravenscroft Crystal Wholesale
United States
Time spent using app: 5 months
PluginHive replied December 16, 2021

Glad to know that you enjoyed using our application and working with our support team. Thank you for posting a 5 star review. We appreciate your business.

Edited November 15, 2021

Addina has been very help with the process of setting up the app for us. This app is a game changer and we are very happy to be setting it up right before black Friday. I recommended is app to everything for maximum shipping efficiency AMAZINGGGGGGGG We was also followed up by Anees. She was able to put the final touches on our account we are all good to go.

Bfyne
United States
Time spent using app: 3 days
PluginHive replied December 16, 2021

Thanks a lot for recommending the app and great to know that you benefitted from it on the Black Friday. It’s wonderful to hear that you received great service and support at PluginHive. Thank you so much for supporting us with a five star review. We hope to work with you in future.

November 10, 2021

Their support is extremely quick and responsive, and it just works. Enables all of the functionality we were looking for.

Strutmasters
United States
Time spent using app: About 2 hours
PluginHive replied December 13, 2021

We are glad to know that our support was helpful to set up the FedEx rates. Thanks a lot for sharing your experience with us. This means a lot to us.

November 10, 2021

Great app. Works perfectly and makes life a lot easier for your store shipping needs. Highly recommended.

PPE SUPPLIES PORTAL
United States
Time spent using app: Over 1 year
PluginHive replied December 14, 2021

Thanks a lot for recommending the app. We’re glad to know that the app makes your store’s shipping easier and quicker.

November 9, 2021

Such helpful and responsive customer service team! A great app, highly recommend to small business owners

The Healista
United States
Time spent using app: About 1 month
PluginHive replied December 1, 2021

Thanks a lot for recommending the app. We are glad to know that our support was helpful in setting up FedEx one rate service for you.

November 5, 2021

I have contacted customer service many times regarding many concerns and they really helped a lot. We are trying to display the estimated shipping time at our checkout page by full integration, while maintaining 2 constraints: not showing the customers the exact courier company, nor the shipping cost. This is one of the few apps that provide this kind of integration and its really helpful!

Partify
United States
Time spent using app: About 1 month
PluginHive replied November 19, 2021

Thank you so much for your positive feedback and specifically mentioning about the features. Your review means a lot to us. We are glad that you are happy with our solution. We look forward to serving you for many years to come.

Edited December 3, 2021

This app is Extremely helpful and helped us a lot. I highly recommend this app. The support team was great and they helped me with other context too.

Wine To Deliver
United States
Time spent using app: 3 months
PluginHive replied November 15, 2021

Thank you so much for recommending the app and appreciating our service. This motivates us to continue delivering excellent service.

October 29, 2021

The staff is extremely helpful! Setting up FedEx shipping is pretty complicated when it comes to getting your authentication key, printing test labels, etc. These guys were really helpful getting us approved with Fedex and customizing our settings so our negotiated rates showed currently.

Bands 4 Bros
United States
Time spent using app: 10 months
PluginHive replied November 15, 2021

We’re glad our team was able to help you streamline the FedEx shipping process with negotiated rates for your store. Thank you so much for taking out the time to leave us a 5 star review.

October 28, 2021

Extremely helpful and professional helping solve some issues with the commercial invoice settings. I highly recommend this app.

Marta Scarampi
United States
Time spent using app: About 1 year
PluginHive replied November 11, 2021

Thank you so much for taking out the time to leave us a review. We’re glad that our team could help you with the commercial invoice settings.

October 26, 2021

A very well developed app with great features. Also, the customer support team is very prompt and helpful.

Mineral Project
India
Time spent using app: Over 1 year
PluginHive replied November 11, 2021

Thank you so much for recommending the app. It means a lot to us. Your success matters to us and we’re glad that our support team could help.