PH Ship, Rate and Track , 365 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, time-saving features, and excellent customer service. They value its seamless integration with FedEx and Shopify, ability to handle multiple shipping scenarios, and live shipping rates display at checkout. The app's bulk order processing and automatic box selection for items are also praised. The support team is recognized for their quick and efficient problem-solving, often via Zoom meetings. This app is noted for streamlining the shipping process and saving businesses time and money.
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Really happy with the support provided by the FedEx team.
Was treated in a very professional way.
Special thanks to Mrs. Addina for the help and assist, looking forward for more such services in the future.
Cheers!
This app is good! Customer support is on point, very direct and quick. I had Addina help me via screen share and she knew exactly how to help.
Thank you for recommending the app. It was our pleasure onboarding you into our system and help you achieve your requirement. We appreciate you taking time to review our support and application.
The team is always very helpful at fixing a bug if one arises, I've not had any issues really though. App usually performs perfectly.
Thank you so much for your positive feedback. We are glad to know that you are happy with the app and our service. Appreciate your business. Thank you.
We have used this daily for over a year now. We are still happy with it. We used to copy and paste addresses into the FedEx Ship Manager. This saves us time and reduces errors. Whenever we have a question, someone is quick to help us.
Thank you for your kind and encouraging words. It was a pleasure working with you and we look forward to seeing your Shopify store grow while we continue to support you.
Great option for using FedEx shipping on a Basic Shopify plan. Tons of options and customization. No issues so far. A little complex, but their support is incredible (responds in less than an hour for the few questions we've had). Offering our Account rates to our customers automatically is great! No more needing to change shipping rates manually.
Great app. Works perfectly and makes life a lot easier for your store shipping needs. Highly recommended.
Thanks a lot for recommending the app. We’re glad to know that the app makes your store’s shipping easier and quicker.
I am using this app to set up shipping for our Shopify website. As soon as I did the installation, I got a call from them. Sibi Firoz helped us with some weight issues, and he was great. I definitely recommended it!
App is great and support was amazing. Highly recommend if you have negotiated rates and have different box sizes.
Great app! Works exactly as expected and needed! Offers the feature to tag certain products as alcohol so that the correct FedEx label is printed - the "requires adult signature" label. This is a crucial feature for our business. Customer Service was excellent - very responsive and helpful. Highly recommend!
Thank you for your amazing feedback! We try to include all the features that could benefit our customers and we’re very glad that the “requires adult signature” feature is benefitting you. We wish you good luck and we’re just one email away when you need us.
Customer service is A++. I have installed many apps and have never experienced support quite like that of this app. They really wanted to make sure I was set up for success and Jon immediately scheduled a zoom meeting to take me through all the steps and make sure it was doing what I needed. Lastly, what a pain if you can't print labels! This app saved us with the ability to print Fedex labels and does exactly what it advertises. Thanks so much!
Hello Lisa,
Thank you so much for your kind words; they mean a lot to us here at PluginHive. It was my pleasure to be of help to you. If you need any assistance, remember that we are just one call/email away.
Cheers and take care!