Reviews (541)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

August 7, 2020

We have just moved over to FedEx from DHL and this app is so brilliant. It connects my store directly to my online FedEx profile which was not the case with the DHL app. We had some struggles getting the app installed and the PluginHive was amazing and within the same day we had everything up and running smoothly. I am really happy with how everything is working and the amazing support. I will certainly recommend this team!

Touching His Hem
South Africa
Almost 3 years using the app
January 5, 2022

I give her 5 star because I cannot give 10. She was very friendly and professional, she fix something that has been an error for almost a year and no one knew.
Thank you

Cholys
United States
Almost 3 years using the app
June 28, 2019

We had some trouble getting this app set up with our FedEx account info but the guys behind this app gave us extended help in making it work. They worked with us over the course of 2 weeks inputting our information and trouble shooting it with us to make sure our needs were met. Excellent app and superior customer service. Highly recommend this app not only for shipping label creation, but also for the amazing customer service we have received.

Reds Best
United States
Almost 3 years using the app
Edited December 3, 2021

This app is Extremely helpful and helped us a lot. I highly recommend this app. The support team was great and they helped me with other context too.

Wine To Deliver
United States
Almost 3 years using the app
PluginHive replied November 15, 2021

Thank you so much for recommending the app and appreciating our service. This motivates us to continue delivering excellent service.

July 7, 2023

Customer Service was fast and very helpful! The team makes using Fed-Ex which is not native to Shopify easy.

ampsandsound
United States
Almost 3 years using the app
April 12, 2023

Shashi Kumar

He was able to solve all of our issues when we introduced FedEx One rate to our customers

Lick Sleeve
United States
Almost 3 years using the app
PluginHive replied April 13, 2023

Thank you for your feedback on PH Ship, Rate, and Track app for FedEx.

We're happy to hear that our app was able to effectively address all your shipping needs, particularly with the introduction of FedEx One Rate to your customers. Please don't hesitate to reach out to us for any further assistance.

Regards,
PH Ship, Rate & Track App Team

November 19, 2021

We use this app to ship our products around the US and to print labels quickly. The support was very attentive and helpful in the set up process. It took some time to confirm all of the account details, but they made sure to be responsive and see it through. Now that it's set up it makes printing labels so much faster.

nashvillebarrelco
United States
Almost 3 years using the app
PluginHive replied December 15, 2021

Thank you so much for recommending the app and we' re happy that the app is helping you save time with faster label printing.

December 15, 2020

This app is used to link our Fedex account to shopify. Works good once I got it set up correctly. Thanks to support for helping me set it up.

Hassell Cattle Company
United States
Almost 3 years using the app
PluginHive replied December 18, 2020

We’d like to thank you for taking the time to review our app and share your experience. Means a lot to us.

June 9, 2022

Extremely easy to use. Makes work a lot easier and the customer service reps have been very professional and helpful.

Flow Health
United States
Over 2 years using the app
July 28, 2021

This app has really helped our business grow. We will continue to use this app for all of our fulfilment.

Northwest Hop Farms
Canada
Over 2 years using the app
PluginHive replied August 4, 2021

Thanks a lot for the review. We are excited to know that our app has helped in growing your business.