Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient operations, and excellent customer service. They find it easy to set up and value its time-saving features like automatic product addition and quick issue resolution. The seamless integration with FedEx, including FedEx OneRate support, is a key benefit, enabling direct shipping management from Shopify stores. Merchants also commend its ability to handle diverse shipping needs and generate return labels. The support team is praised for their swift problem-solving and clear guidance.

October 16, 2023

Très bon service client. Satisfaits de l'app.

Food Crayon
Canada
4 days using the app
May 16, 2023

good service we appreciate the app assistance. No evaluation is required through the app. satisfied

Lasio Professional Hair Care
United States
About 2 hours using the app
December 3, 2021

This app is awesome and exact fit to our requirement. Especially the support is too good and they were available everytime when the help is needed.

Cost Plus Liquors
United States
Almost 4 years using the app
PluginHive replied January 27, 2022

Glad to know that the app is the best fit for your shipping requirements. Thank you leaving us a review.

Edited October 5, 2019

These guys make it so easy to solve shipping issues. They respond so quickly and take care of the issue fast. So glad I found you guys!

Emma Lou's Kitchen
United States
Almost 4 years using the app
March 2, 2023

Good support to help and resolve issues. We have been using the app for more than 2 years now. Would recommend.

Organic Verdana
United States
Over 3 years using the app
PluginHive replied March 3, 2023

Dear Organic Verdana,

Thank you for recommending "PH Ship, Rate, and Track" for FedEx. We are happy that we were able to match the FedEx shipping rates at checkout, as per your requirements.

Please feel free to reach out to us if you have any questions in the future. We will be more than happy to help you out.

Best regards,
Team PluginHive

December 24, 2019

Glad we found this app, Does exactly what was needed. Great customer service. Thank you so much for this app!

The Steel Shop
Canada
Over 3 years using the app
October 8, 2019

This app is doing a good job. If something doesn´t run smooth the outstanding support team helps within a very short time.

PearlGolf US
Germany
Over 3 years using the app
Edited April 16, 2024

Excellent app that helps me do my job easier....on top of that absolutely AMAZING support. I wish all software companies were as responsive to emails as they are. Keep up the great work! Support is excellent! Great App!

Weisenberger Mill
United States
Over 3 years using the app
PluginHive replied August 18, 2021

We are happy the app is making your shipping easier. and we’re glad our support could help. Thank you for the amazing review. Means a lot to us.

October 28, 2021

Extremely helpful and professional helping solve some issues with the commercial invoice settings. I highly recommend this app.

Marta Scarampi
United States
About 3 years using the app
PluginHive replied November 11, 2021

Thank you so much for taking out the time to leave us a review. We’re glad that our team could help you with the commercial invoice settings.

April 11, 2023

Manohar was extremely helpful today. He was very knowledgeable and very patient with me. He was able to solve all of my problems quickly and also was able to explain why things worked a certain way and how to address my issue in the best way. Thank you guys for the great support. Keep it up.

Don's Liquors & Wine
United States
About 3 years using the app
PluginHive replied April 17, 2023

Thank you for your review. We are glad to have assisted you and look forward to serving you again. Feel free to contact us anytime for further assistance. Thank you for your business.

Best regards,
PH Ship, Rate & Track App Team