Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient operations, and excellent customer service. They find it easy to set up and value its time-saving features like automatic product addition and quick issue resolution. The seamless integration with FedEx, including FedEx OneRate support, is a key benefit, enabling direct shipping management from Shopify stores. Merchants also commend its ability to handle diverse shipping needs and generate return labels. The support team is praised for their swift problem-solving and clear guidance.

April 8, 2022

John helped me today to figure out why fedex rates weren't pulling properly with one rate, he did a great job! Their support is always quick to respond, and it makes NOT having to deal with FedEx to print labels a breeze.

The Very Best Cookie In The Whole Wide World
United States
Over 1 year using the app
July 21, 2021

The entire support team at PlugInHive were so wonderful to help me, especially Prathyusha who stayed on the phone with me to configure Shopify and got our special FedEx Flat Rates operational for US and Canada.
So awesome and I'm so happy
Cheers,
David
Takeover Industries, Inc.

NXT LVL USA
United States
Over 1 year using the app
PluginHive replied July 27, 2021

Thank you for the amazing review. We are happy to know that our support team could help you in configuring the special FedEx flat rates.

March 11, 2022

I would like to review Jon's support which was awesome! He was very supportive and patient and helped me to config everything I needed to start using the app. He definitely blown away my expectations. Thank you very much Jon!

Gloves.com
United States
Over 1 year using the app
PluginHive replied April 13, 2022

Your appreciation means a lot to us. We will continue to support you in the best way possible in order to streamline your fulfilment process.

March 15, 2022

This is our most used app, the rate calculation and label printing is invaluable add for our business.

Null Audio
Singapore
Over 1 year using the app
PluginHive replied April 29, 2022

Glad to know that our app could help you ease the rate calculation and label printing on your store. Thank you for leaving us a 5-star review.

Edited March 18, 2021

After working with this app for 1,5 years we are still satisfied. The team constantly works to improve the app and solves minor issues that emerge.
When there is a problem, customer service was quick in their response and solutions. This app makes our workflow a lot more efficient.

Perfume Lounge
Netherlands
Over 1 year using the app
November 25, 2022

great app, and even better support team
using it for FedEx from the Czech republic .................

skiskates
Czechia
Over 1 year using the app
September 20, 2022

We use this app for all of our shipping label fulfillment. We switched shipping programs and needed help with automating our processes. After spending hours and hours of unnecessary time manually fulfilling these, Shashi Kumar helped us automate these processes and saved the day! Thank you, Shashi!

Max Effort Muscle
United States
Over 1 year using the app
December 15, 2020

Great app to integrate with FedEx, The support is also a very helpful and fast response, keep the good work!

ORBITGear
Indonesia
Over 1 year using the app
PluginHive replied December 18, 2020

Thank you so much for the review. We’re glad the app is helping you in your shipping process.

November 10, 2021

Great app. Works perfectly and makes life a lot easier for your store shipping needs. Highly recommended.

PPE SUPPLIES PORTAL
United States
Over 1 year using the app
PluginHive replied December 14, 2021

Thanks a lot for recommending the app. We’re glad to know that the app makes your store’s shipping easier and quicker.

March 5, 2021

We recently installed the fedex application for our shopify store, to generate shipping labels through fedex. For the implementation we require PluginHive technical support, the team has been very efficient in advising us for the implementation. 100% recommended this application

MIRAMAR PAINT CENTER
United States
Over 1 year using the app
PluginHive replied March 11, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.