Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, time-saving features, and excellent customer service. They value its seamless integration with FedEx and Shopify, ability to handle multiple shipping scenarios, and live shipping rates display at checkout. The app's bulk order processing and automatic box selection for items are also praised. The support team is recognized for their quick and efficient problem-solving, often via Zoom meetings. This app is noted for streamlining the shipping process and saving businesses time and money.

May 22, 2020

Great, quick customer service. Easy to use. I would highly recommend this app for ease of use. If all businesses could have this great of customer service, the world would be a better place:)

Smitten Ice Cream
United States
Over 1 year using the app
January 5, 2021

This app has been working well for us since installation about 6 months ago. The support has been great, they helped me troubleshoot some issues that I couldn't sort out with tricky commercial vs. residential addresses and the services that we had setup to use.

Nordstrand Audio
United States
8 months using the app
PluginHive replied January 7, 2021

Thank you so much for taking the time out to share your experience with the app. We appreciate it.

December 15, 2020

This app is used to link our Fedex account to shopify. Works good once I got it set up correctly. Thanks to support for helping me set it up.

Hassell Cattle Company
United States
9 months using the app
PluginHive replied December 18, 2020

We’d like to thank you for taking the time to review our app and share your experience. Means a lot to us.

August 8, 2020

A great app to generate FedEx labels. Using it on multiple stores. And the support is top notch! Thank you, PluginHive Team.

Le Olive UK
About 1 year using the app
October 14, 2021

Once everything is set up, which does not take long at all, the app helps to make the switch to using FedEx on Shopify pretty simple. The team at Pluginhive is quick to respond to any questions, and contacted us almost immediately to set up an onboarding call to go over the details of using the app. Very impressed so far!

Tucktec Folding Kayaks
United States
About 1 month using the app
PluginHive replied November 11, 2021

Thank you so much for recommending the app and appreciating our support. It means a lot to us. Your success matters to us and we’re glad that our we could help.

July 13, 2021

Great solution for optimizing delivery time periods. Now, we don't have to generate each lablel indiavidually. We are able to generate the labels with a single click. It was very easy to set up with our FedEx account. ¡Great plug-in!

Radial Llantas
3 months using the app
PluginHive replied July 22, 2021

Thank you so much for taking out the time to leave us a review. We are glad to know that our plugin is helping you save time with the one click labels generation.

December 29, 2021

Great customer support! Addina was incredibly helpful and quick to respond. When I was having trouble setting up the features and integrating it with my store, she got on a call with me the same day so we could screen share and she answered all of my questions!

United States
21 days using the app
PluginHive replied January 13, 2022

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority. Thank you again for your feedback.

November 5, 2021

I have contacted customer service many times regarding many concerns and they really helped a lot. We are trying to display the estimated shipping time at our checkout page by full integration, while maintaining 2 constraints: not showing the customers the exact courier company, nor the shipping cost. This is one of the few apps that provide this kind of integration and its really helpful!

United States
About 1 month using the app
PluginHive replied November 19, 2021

Thank you so much for your positive feedback and specifically mentioning about the features. Your review means a lot to us. We are glad that you are happy with our solution. We look forward to serving you for many years to come.

November 4, 2019

I have worked with this time quite intensively over the past few weeks to get set up and they have been nothing but amazing. The quality of service has been wonderful and I would highly recommend both the app and the service.

Brow Code
Over 2 years using the app
July 20, 2020

This app is very useful for us. We needed some assistance to set it up correctly, and the support was always available and willing to help!

Le Olive
About 1 year using the app