Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient handling of various shipping needs, including freight, small parcels, and international shipments. They value its seamless integration with FedEx and automatic label generation. The support for partial fulfillment, MCF, and Buy with Prime is also highlighted. Many commend the customer support for being responsive and knowledgeable, often going the extra mile to resolve issues. It's recommended for efficiently managing large orders.

August 11, 2022

One of theeee Best and Thee most useful apps to all the store owners using FEDEX and relying on other thirdparty apps for their shipments.have been using this app for 3 months and the support from this team was really really good be it with initial set up or analyzing any issues or questions that needs to be looked in to ASAP to meet your requirement to customize the app to you need.

Remy And Virgin
United States
About 1 year using the app
January 7, 2021

Is there a way to rate more than 5 stars? The customer service team of this app is really beyond excellent! They've assisted me from the beginning to the end of the installment process; they patiently and efficiently answered all my questions! The app is also great! It meets all the requirements we're looking for and it exceeded our expectations! Awesome! :D

Stellina
Italy
About 1 year using the app
PluginHive replied January 13, 2021

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you enjoyed our product and service.

Edited March 10, 2021

Took a bit to get set up, but it's doing exactly what we want now! Great customer service to get set up. Only thing I'd change is the chat button it right over the 'save' button when editing settings.

Silver Creek Nursery
Canada
About 1 year using the app
PluginHive replied March 12, 2021

Thank you for leaving us a review. We appreciate it. Regarding the chat button, it will be changed in upcoming release version.

July 1, 2021

This app saves SO much time as I was previously manually entering details on the Fedex portal. There's a bit to set up and get it customised to how you like it but the support team is super fast and helpful. Thanks!

CocoDRY
Australia
About 1 year using the app
PluginHive replied July 20, 2021

Thanks a lot for the review. Means a lot to us. We are happy to know that the app is saving your time with its automated features.

Edited January 13, 2023

We have used this daily for over a year now. We are still happy with it. We used to copy and paste addresses into the FedEx Ship Manager. This saves us time and reduces errors. Whenever we have a question, someone is quick to help us.

Aerocreeper
United States
About 1 year using the app
PluginHive replied February 28, 2022

Thank you for your kind and encouraging words. It was a pleasure working with you and we look forward to seeing your Shopify store grow while we continue to support you.

Edited February 17, 2021

Works generally well. Fast and kind support. Since there is no official Fedex app on Shopify, it's the best option I found.

Satisfy
France
About 1 year using the app
PluginHive replied February 16, 2021

Thank you for sharing your experience. We appreciate it. You could find the change log for the app here: https://www.pluginhive.com/product/shopify-fedex-shipping-app-with-print-label-tracking/#tab-change-log

Edited May 28, 2020

great app


thanks

THE BEAST LOVER
Spain
About 1 year using the app
October 5, 2021

Excellent Customer Service! App can be a little tricky to understand/implement at first but customer service responds to emails quickly and gives detailed steps & screencast videos to help you figure things out easily.

Eternia CBD
United States
12 months using the app
PluginHive replied October 14, 2021

Thank you for your kind words and positive feedback. Glad to know that the screencast videos and navigation helped you out. We are happy to be of use. Hope to see you soon. Thank you!

October 21, 2021

I used this app to help integrate Fedex shipping on our website. It was seamless and John was very responsive and helpful in getting everything sorted out. It does exactly what we hoped it would and are very happy with the product.

Cockpit USA
United States
12 months using the app
PluginHive replied November 11, 2021

Thank you for sharing your experience. We are glad that our application and support has been helpful to you.

November 23, 2021

Great app -- very helpful in displaying rates and ship times to set the correct expectations for our customers. I have worked with Anees who was very knowledgeable and helpful in getting us all set up with Fedex integrations.

potplant.shop
United States
12 months using the app
PluginHive replied January 4, 2022

Thank you so much for recommending the app. We are glad to know that the App is making the shipping process easy and setting right expectations for your customers.