Reviews (527)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its seamless Shopify integration, offering real-time FedEx shipping rates and robust tracking capabilities. It features a user-friendly interface, automatic label generation, and efficient multi-order management, making it ideal for e-commerce businesses, including those with international shipping needs. The app is noted for its reliability and consistent performance. Customer support, particularly from individuals like Sibi and Sagar, is frequently commended for their quick issue resolution and effective communication via email, phone, and Zoom. This app significantly enhances customer satisfaction by streamlining the shipping process and providing accurate rates.
Refine
-
By rating
It was so helpful, and my issues were resolved!
Excellent app with great customer service support. Usually leave a message on chat and they respond quite promptly with a solution to your enquiry.
The team at PluginHive was great ! We had problems with some specifications on our website and they were with us all along when it came to resolving them. They even went the extra mile by taking our feedback in order to add extra features to the app that are awesome
I wrote a review a while back and wanted to update that we still LOVE this app. We could not ship FedEx on Shopify without it! Their customer support is the best. Shashi Kumar even setup a Zoom call and worked with us to iron out an issue that was on FedEx's side. Shashi went above and beyond to help us and to make sure all was good. Their team responded very quickly to our request for help and walked us through the necessary steps to keep things running smoothly. Highly recommend!
******
This app is fantastic! Exactly what I was looking for and I was so glad to learn about it. We had tried for a really long time to integrate Fed Ex with Shopify and it was impossible. But, now with this app, we can, finally, offer Fed Ex shipping and our one rate! Love it! Jon was incredibly helpful in helping us with onboarding and answering all our questions. So glad to be able to offer Fed Ex shipping as an option now and this app makes it possible!
The APP has a Lots of Options for FedEx, and the Support is very Responsive and help with any Issues that you may have.
We had to go through some tests and adjustments to get things going, but the team was very responsive and helpful along the way.
I definitely recommend the app!
Thank you for the review. We are happy to know that our team was helpful. It means a lot to us.
Great customer service!
Only app out there that has easy integration with FedEx OneRate - just what I was after!
Great Technical Support! A total walkthrough about the app that makes it easy to use! If you're using FedEx shipping I would recommend this App.
Thanks a lot for recommending the app and appreciating our support team.
Exceptional customer service and a huge time saver for label creations with accurate shipping costs!
Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. Also, it’s a pleasure to know that the app is up to your expectations.
The team has been really great to work with - they are incredibly responsive to our requests. They will get on a zoom with you anytime to troubleshoot! Also very friendly and readily responsive via email support.