Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient operations, and excellent customer service. They find it easy to set up and value its time-saving features like automatic product addition and quick issue resolution. The seamless integration with FedEx, including FedEx OneRate support, is a key benefit, enabling direct shipping management from Shopify stores. Merchants also commend its ability to handle diverse shipping needs and generate return labels. The support team is praised for their swift problem-solving and clear guidance.

July 28, 2022

Very knowledgeable and quick reply, it helped me to solved my issue and get me better understanding on how the rates work with the app..

Blues Wireless
United States
Over 1 year using the app
June 9, 2022

Great, Ship, Rate, and Track Apps. Gives customers an idea of what shipping costs may look like so it doesn't come as a surprise later during checkout. The support team is friendly and responsive.

CoquittaTheLabel
United Arab Emirates
Over 1 year using the app
December 2, 2021

The team is always very helpful at fixing a bug if one arises, I've not had any issues really though. App usually performs perfectly.

TCKCorals
United States
Over 1 year using the app
PluginHive replied December 20, 2021

Thank you so much for your positive feedback. We are glad to know that you are happy with the app and our service. Appreciate your business. Thank you.

April 25, 2022

Jon's support has been amazing. We are using the app to support SLA based shipping methods for FedEx from multiple warehouses and support generating return labels out of Shopify Admin. Works exactly for what we need it for and there is a ton more functionality we need to dive into in the future.

WakeMAKERS
United States
Over 1 year using the app
March 21, 2023

Thank you for your prompt response!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

DainobuNYC
United States
Over 1 year using the app
PluginHive replied March 22, 2023

Thank you for your feedback. We're happy that we were able to help you with printing FedEx shipping labels using our PH Ship, Rate & Track for FedEx app.

We appreciate your business and look forward to serving you again in the future.

Regards,
PH Ship, Rate & Track App Team

April 3, 2023

We were able use FedEx one rate boxes with our account at the order checkout for fulfilling orders with this app

PRIMECOMTECH
United States
Over 1 year using the app
PluginHive replied April 3, 2023

Thank you for taking the time to leave a review. We are glad to hear that you are using our FedEx Shipping app for streaming your shipping.

We appreciate your business and look forward to serving you again in the future.

Best regards,
PH Ship, Rate & Track App Team

October 26, 2021

A very well developed app with great features. Also, the customer support team is very prompt and helpful.

Mineral Project
India
Over 1 year using the app
PluginHive replied November 11, 2021

Thank you so much for recommending the app. It means a lot to us. Your success matters to us and we’re glad that our support team could help.

March 7, 2023

Very good support. The agent communicated very well and pointed out exactly what I needed to know. He went a step further and not only explained how it works but also why it works that way.

Westcott
United States
About 1 year using the app
PluginHive replied March 9, 2023

Thank you for your kind words! We're happy that we were able to help you with displaying FedEx estimated delivery dates at checkout, as well as configuring packaging and product dimensions using PH Ship, Rate & Track App for FedEx.

We appreciate your business and look forward to serving you again in the future.

Happy Shipping with PluginHive!

July 20, 2020

This app is very useful for us. We needed some assistance to set it up correctly, and the support was always available and willing to help!

Le Olive
Netherlands
About 1 year using the app
January 27, 2021

The app has been working well, and they are very responsive to questions. One helpful hint we found is that you can set up returns even to Shopify locations that are deactivated.

Luggage Pros
United States
About 1 year using the app
PluginHive replied January 28, 2021

Thank you so much for your positive review! This will keep our team motivated.