Reviews (12)
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App does what it says it does. Easy, reliable and reasonably priced in my opinion. User interface etc. could be prettier, but that doesn't really matter in terms of our experience with the app.
Amazing app. Works with multiple files in one product that was exactly what I needed. Works flawlessly.
Awesome app and very easy to manage for our shop
I'm just in shock! I have been using this app for 3 months without any problems. But yesterday, emails to my customers just stopped being sent. And I can't log in to the app. FetchApp writes that my store does not exist. I'm terrified, my customers are waiting for their order! I sent about 5 messages to tech support and they are silent! I It was 2GB of content now just evaporated!
We are so sorry to hear about this! We restored your account this morning and wrote back via email. The issue was caused by a form submission that was accidentally translated on the browser-side. No data was lost, however, and you should be able to import any orders that may still be missing. We will be happy to assist you with anything you may need to make this right!
App is well worth the money it costs. When I accidently delete a file off my computer it's nice that I have a backup aka this app. The only thing I wish could be different is to be able to add files to it while in the Shopify app and wish my customers could get a download all feature in their email links when their order has multiple digital orders. I did have an issue and they had great communication.
Superb app in every way. Maybe even better, the customer support is outstanding - very attentive, friendly and always helpful. Highest recommendation: A++!!!!
Really amazing app, helped me a lot with shipping my digital products and license keys, the support team is very helpful and quick to respond, would definitely recommend giving it a shot.
I use this app to sell hundreds of digital products on my shop. I really like how it works, it's very smooth and easy to use. Customer service is awesome.
We are using Fetch to send out redemption codes for a 3rd party services we are selling online and it has saved us hours of daily manual work by automating this process for us. Shopify integration is A+ and the Fetch support team is simply amazing. If you are selling digital products or like us, need to send your customers codes by email after they purchase digital services, Fetch is what you need.
I have only started using this app on Saturday evening and allready had a big respsonse to our download, I have been delighted with FetchApp, I had a wee issue but they have resolved this and I now know where to go if this happens again. Totally brilliant. I went for 50mb package. Definately gets 5 stars from us.
Excellent. I don't have to do a thing when a xustomer orders and it all runs so smoothly. No problems over the 2 months I've been using it and I deal excusively in pdf downloads.
We have used many apps from the Shopify App store, but this one doesn't even compare to the rest. Our business would not be the same without FetchApp! We sell stock photos at www.looklagoon.com and this app allows us to deliver the download links to our customers instantly upon purchase. The integration with Shopify is absolutely amazing - all you have to do is click "Import Products" and it does all the work for you.
We host our photos elsewhere (some are very large files), and use FetchApp to deliver the links to our customers. We haven't seen any issues at all, and the customer service they provide is fantastic as well.
There are so many excellent features that come with this app - customizable email templates, sales reports, and more. If you are looking for a way to offer digital downloads, FetchApp is definitely the way to go! Highly, highly recommend this app!!! A+++
This is a great app. It is very functional and powerful. It's a bit pricey, but since I'm selling only downloadable goods, it makes sense for me. It is certainly worth the money. Thanks Fetch!