Reviews (42)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 12, 2020

We are using Fetch to send out redemption codes for a 3rd party services we are selling online and it has saved us hours of daily manual work by automating this process for us. Shopify integration is A+ and the Fetch support team is simply amazing. If you are selling digital products or like us, need to send your customers codes by email after they purchase digital services, Fetch is what you ...

Beauty Emporium
Singapore
Almost 2 years using the app
May 14, 2015

After having used this App for over a year now, i can say that it is simple fantastic. It has never failed us once, it is easy to use and very easy to set up.

Excalibur Games
United Kingdom
About 1 year using the app
November 13, 2020

I use this app to sell hundreds of digital products on my shop. I really like how it works, it's very smooth and easy to use. Customer service is awesome.

Doodl
Hong Kong SAR
About 1 year using the app
January 26, 2021

Really amazing app, helped me a lot with shipping my digital products and license keys, the support team is very helpful and quick to respond, would definitely recommend giving it a shot.

O&W Tech
United Kingdom
About 1 year using the app
July 7, 2020

If you need digital downloads for your products... this is the app to do it. It has everything that you want.

Out Of Marbles
Slovenia
7 months using the app
March 29, 2013

This is a great app. It is very functional and powerful. It's a bit pricey, but since I'm selling only downloadable goods, it makes sense for me. It is certainly worth the money. Thanks Fetch!

CREATE A REMIX IN LOGIC PRO 9
United States
3 months using the app
June 20, 2016

Great when it works but beware, in the month I've been using this app it has twice had an 8hour outage resulting in customers not receiving their download links.

The outages have occurred out of regular office hours and it seems there is no-one in the Fetch App office to either monitor the system or respond to support tickets making me wonder why "support staff on call 24/7/365 to ensure best ...

Radpatches
Australia
About 6 years using the app
October 27, 2022

I have used this app very successfully for the past 2 years without problem. However over the last 48 hours I struck a problem uploading files - FApp told me the files were successfully uploaded and I went ahead and attached them to my products - without any warning that the files were "created" but not in fact "uplpaded". So when I sent the email out with the updated files (to over 300 customers ...

The Sewing Revival
New Zealand
Over 2 years using the app
May 19, 2022

The app was working fine for 3 months even though the GUI design is sloppy and looks old, but now suddenly does not deliver the license key to my customers or shows new orders in the order section. I've been dealing with all and sending everything manually because it just stop working. Also today I found that I can not login to my account with them. Whatever is going on if they fix it, I get back ...

KingdomDTF.com
United States
10 months using the app
FetchApp replied May 20, 2022

I'm so sorry to hear about these issues! We would be happy to assist if you'd like to open a ticket with support@fetchapp.com.

Edited February 7, 2018

I have mixed feelings about this app..so much so that this is the first 3 star review I've made. When the app works it does an amazing job!

Here are the pros of fetchapp;

-It's free unless you need to use their storage. We do not need much storage so this has been the cheapest option so far.

-The app tells you if you have duplicate licenses within a single product. While most apps have this ...

Card Cavern Trading Cards Llc
United States
7 months using the app