Reviews (42)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 12, 2009

Super easy to set up and use - and then it works flawlessly without you having to think about it. Support was always speedy with replies and solutions.

February 11, 2011

Fetch combines an outstanding utility with top-notch customer service. I largely chose shopify as my storefront because of the power of this handy tool for digital delivery. Even better, they not only promise but also deliver on constant improvements to the system.

April 13, 2011

I absolutely LOVE fetch! I also sell really large files (.psd templates) and fetch has always handled them with no problems.

When I have contacted customer service with a question, I am always greeted with a super fast, friendly reply from someone who actually sounds like a real human. :)

Another thing I've really loved about fetch is they're ability to prove me wrong... just when I think they ...

April 26, 2012

Simple app that works flawlessly! It's very easy to setup. Only took us 15 minutes to install, setup and load our products!

Slide Crafters
July 4, 2011

Absolutely LOVE Fetch! It's great to have for sending eBooks to our customers. Best of all, their customer support is amazing! They are always more than happy to help you when you're in need. Especially late on a Thursday night.

March 22, 2012

We've been using Fetch for years with virtually zero issues. It works so well that it actually makes us wish we had more digital products to sell!

Fangamer
December 11, 2012

I just launched with FetchApp in the last week and so far everything has gone very smoothly. All the customers have been able to successfully download the book and best of all, I've had to do absolutely nothing!

Shopify & You
August 28, 2012

Works 100% exactly as described. Wish storage space was a little cheaper but hey they have to make their money too. I had a customer call that he didn't get his download links. I went to the fetch app admin area and saw the link was sent (immediately) but used the tools to resend the links and then asked him to check. He was checking the wrong email account and the links were there as expected. ...

ZKad Productions
March 5, 2013

I have had Fetch for several months with no issues. Except maybe price. Easy to use and customize. Easy to extend download times if a customer has an issue.

App Mockup Tools
December 15, 2009

Fetch is a great application that does exactly everything it says it does for a very affordable price.

But what really sets Fetch apart is the tech support -- the support staff was EXTREMELY helpful. They replied to every one of my emails in a timely and polite fashion, and stuck with every issue until my questions were answered, the problem was fixed, and I was satisfied, all the while being ...