FetchApp

I'm just in shock! I have been using this app for 3 months without any problems. But yesterday, emails to my customers just stopped being sent. And I can't log in to the app. FetchApp writes that my store does not exist. I'm terrified, my customers are waiting for their order! I sent about 5 messages to tech support and they are silent! I It was 2GB of content now just evaporated!

Amazing app. Works with multiple files in one product that was exactly what I needed. Works flawlessly.

Superb app in every way. Maybe even better, the customer support is outstanding - very attentive, friendly and always helpful. Highest recommendation: A++!!!!

We are a full time touring band that's doing some things differently...selling our albums on USB drives, and loading fan drives right at the show.

For direct digital distribution through our website, Fetch is our solution. The app has been tremendous and paid for itself many times over in the first month.

The backend is super clean and easy to use, and allows plenty of customization when it comes to my buyer's experience. I particularly like customizing emails to customers, and the ability to notify them when I've updated the digital product they purchased - without doing it manually.

I would say that the pricing plans are generous and I had no problems setting it up with my Shopify account at all.

I highly recommend this!

It works automagically without me having to think about it. The staff is great to work with; they are responsive, and work hard to address the concerns of those who use the product.

Super easy to set up and use - and then it works flawlessly without you having to think about it. Support was always speedy with replies and solutions.

Great app, even better support. Emailed them about an issue and they responded in less than an hour. They even kept me updated while they patched our account to accommodate our store's unusual setup. So I did what any sensible and decent human would do: I wrote them a haiku.

"Fetch: by Pixallent"?
More like "Sweet: by Excellent".
Good game. You guys rock.

I sell downloadable sewing patterns and Fetch has been great. It was easy to implement and the help I have received has been great.

Fetch is a great application that does exactly everything it says it does for a very affordable price.

But what really sets Fetch apart is the tech support -- the support staff was EXTREMELY helpful. They replied to every one of my emails in a timely and polite fashion, and stuck with every issue until my questions were answered, the problem was fixed, and I was satisfied, all the while being friendly and cordial. I would absolutely recommend using Fetch if you're on the fence about whether or not to use Shopify to handle digital downloads.

This app is phenomenal, and the customer support is outstanding. I've had hardly any issues in the last six months, and most of the problems I had earlier on were actually Shopify issues rather than Fetch glitches, but the folks at Fetch took things on anyway. Fetch is the whole reason I didn't give up on Shopify - they ROCK!