Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (374)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery of files post-purchase. They appreciate the user-friendly interface, support for large files, and customization options for product displays and notifications. The app is also praised for its reliable performance and exceptional customer support, including quick response times and customizable email templates. Additionally, it offers a free plan, making it accessible for new or testing merchants.

January 10, 2024

Awesome customer service. Easy to install to Shopify. Love it! Can't wait to get my first customer for digital downloads.

DiannaStudio.com
United States
20 days using the app
February 28, 2024

My review is based entirely on the customer service inrexeibed. The app itself is still new to me, but so far I like what it offers. I was working on the app late night and Sandesh answered my chat question. I have to admit I wasn’t expecting a response as fast as I did. Not only did Sandesh help me with my initial question, but several follow up questions as well. Customer service is top notch!

Stephanie's Creations
United States
4 days using the app
February 22, 2024

I recently used Filemonk when setting up my website. The support was really good, and they responded very quickly to help me.

Natur-ally Yarns
United Kingdom
13 days using the app
March 6, 2024

This is a very well-made application that offers a wide variety of settings. I highly recommend it.

MeshFab
France
11 days using the app
March 19, 2024

Attentive to my testing issues. Additionally followed up to ensure that the issue was resolved.

YB Digital Creations LLC
United States
7 months using the app
January 24, 2024

Great experience, even though the price is a bit high for digital downloads, customer support is great and they solve the issues quickly

Good Morning Badass
United Kingdom
6 days using the app
January 22, 2024

Great app so far.
I would recommend this if you need to manage pdf things in shopify.
The interface is understandable and the support is good

あみものレシピ
Japan
4 months using the app
March 2, 2024

Great service and excellent customer support, went above and beyond to find a solution for my unique requirements. Anaam - thank you

ViewMy
United Kingdom
14 days using the app
December 5, 2023

Thank you for making this great app. It's recommended.

DARA LY Books
Cambodia
6 months using the app
February 22, 2024

Works perfectly! We use Filemonk to distribute our dowloadable software and also use their license generating. Integrating the api, our customers have instant access.

Shoutout to Siddarth for his coding help with the API! Very fast customer support.

Geneva Principle LLC.
United States
7 days using the app