Reviews (336)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery features that boost customer satisfaction. It's praised for its ease of use, straightforward setup, and exceptional customer support, with staff members like Sneha, Sandesh, and Anaam specifically commended for their responsiveness. Key features include notifications for updated files and customizable email deliveries, enhancing brand consistency. The app is also appreciated for its affordable and scalable pricing, significantly improving business operations by streamlining workflows.

July 31, 2022

Setting up the app and getting things going was super easy, especially for a non-techie like me. Love the customizable emails to customers too. Highly recommend Digital Downloads.

einvestingforbeginners
United States
7 months using the app
May 3, 2022

Makes life SO easy & I've had nothing but the best when it comes to Customer Service when I've needed to ask questions! Highly recommend!

Creative by Chanelle
New Zealand
7 months using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

October 19, 2022

I have been using this app for over a month now. I was able to set everything up to my expectations. If I have questions, they can be quickly resolved thanks to the support of the creators. I'm happy.

JuliaPatterns
Ukraine
7 months using the app
February 25, 2023

We at musicproductionstorety are trying to break through with digital products aimed at composers and music producers. Filemonk App is very much helpful in achieving exactly that.

Music Production Store Ty
Croatia
7 months using the app
December 10, 2022

I use FileMonk to deliver my eBook and digital sets of affirmation cards. It has been super user-friendly and does exactly what I need it to do! I have tried a few other digital download apps, and FileMonk has been my favorite so far. Simple, efficient, clean. Thank you!

Right to be Relevant
United States
7 months using the app
October 17, 2023

Compared to other apps, FileMonk offers a little more storage to start—that's why I switched. Plus, the UI is pretty and clean. Took a little bit of jerry-rigging to get it tailored to my specifications, but it wasn't hair-pulling, and a quick Google search helped troubleshoot any issues.

I'll be happy to stay committed to FileMonk for as long as it works.

Falvie's Shop
Canada
6 months using the app
August 14, 2023

The App is easy to install and I like that we can customize the pages with our colors and logo. I needed to contact support and got an answer right away.

Bianca Pozzi
Brazil
7 months using the app
August 16, 2022

I absolutely LOVE this app! I am currently very close to giving birth, and so I won't be able to monitor my store as closely as soon as I'm off to the hospital. Using this app, I have no worries! All of my orders are filled IMMEDIATELY and accurately! It integrates wonderfully with my store, and it's pretty quick and simple to attach the correct files to my new products. My only wish is that there was a way to organize files better in the "attach existing files" window. My products all come separately and then also in bundles, so I list the single products first and then just attach the files to the bundles. I've started naming my files with code numbers at the beginning to find them easily, but I'd love to be able to sort by most recently uploaded or something like that. Otherwise, the app is perfect and I highly recommend!!!

DigitElli Designs
United States
6 months using the app
June 30, 2022

Excelente aplicación, muy fácil de usar. Toda su plataforma es muy intuitiva y va de maravilla. Recomendada 100%

laguia11
Spain
6 months using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

August 9, 2022

App is very easy and simple to use. Just drag and drop, even for different product variants. Uploading multiple files for the same product is an added bonus. Kartik has been very helpful with issues I've been having, as well as implementing tools that I though would be useful. Perfect app for what I need and well worth the price!

Baltaita
Latvia
6 months using the app