Digital Downloads ‑ Filemonk
Reviews (260)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products due to its seamless delivery system and user-friendly interface. It offers a free trial and affordable paid plans with advanced features. Merchants can customize email text, logo, and message, and add a "download" section to the customer purchase history page. The support team is praised for their quick response and dedication. The app also provides analytics tracking and file delivery confirmation, making it particularly effective and affordable for small businesses.
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Absolutely amazing! Fast set up, and already live in our store. Thank you so much Filemonk! We were previously thinking Etsy was our only choice for digital products
This app is great, much better than the others I've used before. It's easy to attach digital downloads to products, and took me about 15 minutes to set up properly. Kartik was quick to respond to any questions I had and provided excellent support. I would definitely recommend; the free option is also great, when I start making more sales I will likely upgrade. Thanks again Kartik for your help! Great app!
Amazing app and customer support service! I tried a bunch of other apps before sticking to Filemonk, all of them did not provide the features and plans I need for my website. Filemonk makes it really easy for me to upload files and for my customers to download them directly from their accounts. I love the customization it provides and the unlimited storage amount. Best digital download app out there!
It was free when I got it a few months ago and now it's 3gb free bandwith per month. That's like nothing. Digital Downloads by Shopify gives more and is free. This got paid, we lost functions, so this app goes bye bye
I wanted to offer subscription products to my store, so I purchased this, however there was no support available to assist me with setup, so I cancelled,
Hey, there. Kartik here from Filemonk. Thanks for trying out my app and leaving your feedback! I understand that my delayed response was not ideal. I'm sorry about that. I'm a 1 person team, and I try my best to be available for all customers 24*7. Unfortunately, I was not able to do that in the last 24 hours because I was in between multiple flights & airports tending to a personal family emergency. I could not find a stable internet connection to reply in time.
I see 4 missed chats from your store sent in 14 hours between 15 Nov 04:36am and 09:41pm. I do my best to reply within 24 hours and I would have replied latest wthin 48 hours (as you may have seen my email by now). Again, my sincerest apologies for being unable to reply so quickly. My family comes first and I had to take care of them.
I'd be more than glad to help you out. Filemonk is quick to set up and easy to get started. Please take a look at your inbox and reach out at anytime. :)
This app has made it possible to upload several attachments to one product, which has been a life saver for my company. Support was friendly and helped out almost instantly. Thank you Filemonk!
Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)
I needed to sell customers .mp3 files as a product. I created the product pages in Shopify then used Digital Downloads - Filemonk to import the product .mp3 file and set up the link between the .mp3 file and the product page. Digital Downloads- Filemonk had all the capability I needed to review the product-mp3 file links and the .mp3 files to be sure every product was linked and links were correct. I had one product linked to two .mp3 files and two duplicate .mp3 files one of which was not linked. It was easy to fix both problems.
I found this app when looking for a good way to organized our digital product library. I was very impressed with the intuitive interface and how easy it was to set up. So far we have had no issues to note and it has done everything we need.
great free app at the start however if i had known that this would change to a paid app i may have not used it as the prices are steep and so now ive a lot of hours uploading all my files to now having to find another suitable app or website for my downloads as i cannot justify your prices.
Hey, there. Kartik here from Filemonk! I completely understand your concern, and I wanted to let you know that as one of my first few customers - 1) you have access to all paid plan features & no limits on bandwidth for the next 3 months, and 2) I'm more than happy to provide a discount on any of the plans if you're interested.
As a 1 man team, I need to make sure that the apps make some revenue so I can re-invest it back into support, building new features and helping you get more done. But there is no rush and I'm happy to support you until you're ready to pay.
I've also sent you an email and I hope to hear back from you soon! :)
It's amazing that I can use these services for free. I'm willing to pay a subscription fee. And it would be nice if there was a function for customers to receive receipts.
Thank you so much for the kind words in your review! I would love to understand more about customers receiving receipts. Please do reach out to me and I will look into it at the earliest. :)