Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (298)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, praising its robust features like auto-generated license keys, watermarking, and customer notifications for file updates. They appreciate the user-friendly interface, reliable performance, and responsive customer support. The app's easy integration with Shopify and scalable pricing plans make it suitable for businesses of various sizes.

February 20, 2024

Works perfectly. Easy setup, very helpful support with quick response time, many features. What else to say. It's really worth a try, especially with their free and trial plans.

CodeWorld.hu
Hungary
5 days using the app
January 22, 2024

Great app so far.
I would recommend this if you need to manage pdf things in shopify.
The interface is understandable and the support is good

あみものレシピ
Japan
4 months using the app
June 19, 2023

This app is great, much better than the others I've used before. It's easy to attach digital downloads to products, and took me about 15 minutes to set up properly. Kartik was quick to respond to any questions I had and provided excellent support. I would definitely recommend; the free option is also great, when I start making more sales I will likely upgrade. Thanks again Kartik for your help! Great app!

Squarebase Templates
United Kingdom
4 days using the app
August 22, 2023

I was stressing out with other apps failing me and my store's needs- THEN I found Filemonk, and with Kartik's helpful service I was able to seamlessly set up selling of digital files with zero issues! Thank you Kartik!

Bible & Brush
Australia
4 days using the app
March 20, 2024

Have been using this app since March 2024. Highly recommended.

Letters From a Stardust Soul
India
3 months using the app
April 1, 2024

Great support and fast service! Love the app so far.

Sonderpath Studio
United Kingdom
4 days using the app
February 28, 2024

My review is based entirely on the customer service inrexeibed. The app itself is still new to me, but so far I like what it offers. I was working on the app late night and Sandesh answered my chat question. I have to admit I wasn’t expecting a response as fast as I did. Not only did Sandesh help me with my initial question, but several follow up questions as well. Customer service is top notch!

Stephanie's Creations
United States
4 days using the app
Edited November 3, 2022

It was free when I got it a few months ago and now it's 3gb free bandwith per month. That's like nothing. Digital Downloads by Shopify gives more and is free. This got paid, we lost functions, so this app goes bye bye

Oversampled
Poland
4 months using the app
Artos Software replied November 11, 2024

Hey there! Thanks for writing a review, and sorry for the trouble. We do our best to support merchants with a high quality app that's feature rich and incredibly cost effective. While we ran the app free for some time, we had to introduce paid plans eventually to continue building the app. Since your review, we've added more plans and options - now you can sell up to 30 orders per month for free and upgrade only when you're ready. Not only that, we run seasonal promotions that can get you the app for up to 60% off for 3 months.

We'd love to see you on the app again if you'd consider giving us another chance. I'm sure that you'll come to love the app after seeing how far we've come in feature set and pricing. :)

-- Sandesh / CEO

May 26, 2022

This app has made it possible to upload several attachments to one product, which has been a life saver for my company. Support was friendly and helped out almost instantly. Thank you Filemonk!

drdougweiss.com
United States
3 days using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

June 17, 2022

I have recently used it but it all seems very easy and intuitive. It works perfectly, congratulations

Gelatosità
Italy
3 days using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)