Reviews (160)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing marketing efforts, praising its user-friendly interface and features like SMS marketing, push notifications, and abandoned cart recovery. They appreciate the responsive customer service, competitive pricing, and seamless Shopify integration. Regular updates and new feature additions are also noted for keeping the app effective and relevant.

April 15, 2019

Terrible app, do not waste your time. Would not activate the abandoned cart sequences after spending a lot of time configuring it. Reached out to support and after 3 days no answer at all. I told them I would leave this review unless they got back to me, still nothing. Try something else instead.

Ground-Based
United States
8 days using the app
Firepush Ltd replied April 16, 2019

We are really sorry you have not received support on time. Unfortunately we are not online 24/7
And support during weekends might be with small delays.

The reason you could not activate abandoned cart messages is suspicious activities when system checks certain things and suspends account for further investigation. We do that so to avoid situations when somebody hacks merchants account and uses it to send malicious messages to their customers.

We are more than happy to assist you during working hours. Lets have a quick call and check what we can do for you.

September 20, 2017

very happy with this app !!! :)

Rapidwear
Australia
About 6 hours using the app
April 15, 2020

very good app and customer service .....highly recommended....hope we get same feedback in future....thanks again

brandcollection.pk
Pakistan
About 4 hours using the app
November 18, 2016

So far this is just what I needed. Installed and 2 mins later already had 22 users subscribing.

Hero Arts
United States
About 4 hours using the app
Edited December 25, 2019

Much obliged! the business skyrocketed short time after install! Support is amazing, i get answers within minutes.

Ambient Lounge Norge
Norway
About 4 hours using the app
June 26, 2018

Installed this ap, then was contacted about signing up for another service through them and when I went to make an appointment and told them that we could not do mornings I got the brush off response, well then "good luck" like they are making so much money they don't need any of us peasants money. Quickly uninstalled the ap. Will not pay money to a company that out of the chute could care less about their NEW customers.

Redneck Nation
United States
4 days using the app
January 16, 2017

So far, so good! I like how easy it is to set up and use. :)

Andreabonelli
United States
About 3 hours using the app
Edited June 24, 2021

The best customer service ever! The app is also fantastic !!!! Easy to use ! Good experience ! Customer support is very pro.

Parfumfrance.com
France
About 3 hours using the app
March 23, 2020

Easy to set up with a nice interface. Helpful and quick customer service. No complaints so far! Hoping this helps us with conversions.

Tile Club
United States
About 3 hours using the app
May 11, 2017

best app in my opinion. so effective

Profound 3
United States
About 3 hours using the app