FlavorCloud – Global Shipping
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About this app
Launched
September 8, 2017
Languages
English
Categories
Shipping labels , Shipping rate calculatorWorks with
ProShip, ShipBob, ShipHero WMSInternational shipping made easy, affordable & friction-free. Expand your global sales.
Exclusive to the Advanced, Shopify, or Plus plan. Not suited for Shopify Basic. FlavorCloud makes growing your business easy. We help merchants go global via our network of 300+ carriers, shipping to 200+ countries. Our App integrates directly into your Shopify store, offering a powerful, one-click international checkout and seamless experience all the way through delivery. Dynamic pricing, dynamic routing, data-rich and AI-optimized to provide best and most affordable shipping.
- The world’s largest cross-border network of premium parcel and freight carriers
- Intelligent algorithm delivers best shipping rates and guaranteed DDP options
- Lowest international shipping rates in the industry.
- Automates export and import clearance through its customs clearance network
- Easy returns
Pricing
Free to install
Pay-per-shipment commission fee that scales with your business
Free to install
Pay-per-shipment commission fee that scales with your business
All charges are billed in USD.
61 reviews
Amazing app and stellar customer service. Never experienced any hiccups. When there are courier related issues, tracking questions, lost scenarios, etc., their customer service is always very speedy and responsive. 5 stars!
Be careful if you are shipping from the UK FedEx lost a parcel and we have no way of getting compensated for the loss which currently stands at around £400.
We have chased this with FlavorCloud and they have said they can't help us.
You have to be aware that when processing parcels in the UK with FedEx it is not a smooth process and involves requesting another label with a different tracking number from FlavorCloud that then sends the parcel to the FedEx hub in the UK. The parcel is then processed for overseas shipping from this Hub.
Our parcel clearly states it was delivered at Fedex's Hub with a signature of the Fedex employee that received it. FlavorCloud have done nothing to resolve this which doesn't make us confident using their service going forward.
We apologize for the inconvenience and loss of shipment you have experienced with FedEx and FlavorCloud. We want to assure you that we take this matter seriously. As you are likely aware, FlavorCloud has refunded the shipping and landed cost for your lost parcel.
Regarding the lost shipment, FlavorCloud acts as a middleman to provide access to our world’s largest carrier network. However, it's important to note that carriers do still lose parcels on some occasions. We always recommend business, route, or FlavorCloud insurance to protect yourself against carrier losses.
We would love to discuss further to see if there is anything else we can do to assist. I know the team has been trying to make contact, and we hope to speak with you soon.
Gave us overnight ability to ship internationally, w/o any huge effort or cost. Great integration with shopify, great customer service and super simple on-going ability to ship internationally at great rates which is also we something we were not able to offer. AMAZING!
No technology is perfect - let's be real here. No product ever is. However, it always comes down to service.
We were in a pinch and needed cost estimates for a brand new product that wasn't live on our site yet, and really needed their help ASAP. Their team stepped up and gave us the estimates BEFORE end of business day, same day, after hearing our urgency. We've had other instances with issues with refunds and processing, and through diligent communication, they addressed the issues immediately with sincere apologies for miscommunications that occurred.
We are all human in the end - and so, it comes down to service. Flavorcloud is a fantastic service and a great team.
Amazing! FlavorCloud makes shipping internationally a breeze. Balthasar and team are incredibly responsive, can help integrate with most any 3PL, and are awesome partners who are always there to help.
If you need to ship internationally, use FlavorCloud
About this app
Launched
September 8, 2017
Languages
English
Categories
Shipping labels , Shipping rate calculatorWorks with
ProShip, ShipBob, ShipHero WMSBuilt by FlavorCloud INC
About FlavorCloud INC
4.3 average rating
6 years building apps for the Shopify App Store
2226 Harvard Ave E, Seattle, WA, 98102, US
Support
Send a messagesupport@flavorcloud.com