Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account dashboard, making it user-friendly and professional. It allows for easy organization of customer data and offers features like custom menus, referral programs, and a credit store. The app is praised for its compatibility with various themes and custom storefronts, and its robust login page. Merchants also commend the responsive and helpful support team. Key features include customer self-service for invoice printing, order tracking, and account information updates.

June 28, 2020

This app did exactly what we needed, I was able to get it up and running within 10 minutes. We contacted support and asked them if they could even add an additional feature for us, and they did it within a week. Highly recommend this app and company, really amazing support team and customer service.

Key Medical Supply
United States
12 months using the app
September 24, 2020

Great experience! very helpful, give them 5 stars because of their energy and effort they put into my every request!

thatsmycup
Thailand
12 months using the app
April 28, 2021

We are very happy with our experience with Flits! They have been extremely responsive (within 24 hours) and helpful in assisting us with uploading the app onto our website. They have made the process extremely easy! And the interface of the app has been a wonderful addition to our business. We would highly recommend Flits! Great job!

Bargainwizz
United States
12 months using the app
October 22, 2019

very easy to use and function perfect ,and good customer service ,move quick ,will use to other friends

Soardist
United States
11 months using the app
Edited March 12, 2021

As an owner of Shopify multi-million brand with over 20k customers registered I'm very happy about this app, first of all, I want to thanks the support team for their effort in helping me integrate my website with their amazing app They went beyond and above to make sure that the app has been set up properly, I wish I can see this great level of customer support with other apps Second, the app is pretty easy to use and set up, I can see how my customer is using it instead of using Shopify default customer account page. It makes it very easy for the customer to see the details of their orders and their past orders If your business is growing with thousands of customers, you can't just rely on Shopify default customer account page ( This is a must app ), especially if you have returning customers The price is also affordable and you pay as you grow I'm very excited to use the other function

The Korean Fashion
Australia
11 months using the app
May 4, 2021

It is an excellent application, and the support has been very fast and precise to help me with some improvements, it is really a very necessary application to make customer accounts more professional

Urbanlife.cl
Chile
11 months using the app
January 12, 2018

5 Stars for customer support. Very quick to solve issues I had with my theme
5 Stars for app. We are using this on www.skincarebysuzie.com. . This app helps brings features together into 1 location . I have never like the accounts page the way they were before, I was always getting customer inquires on thing they expected to be able to do in their account page. Now they Can
View Past orders
Re-order
View wishlist
View Recently viewed items
Change address & password.
View Store credit, This credit is applied in form of a coupon that is automatically inserted during checkout works very well, (I was hoping for credit in cart so customers could still use coupons) It is also simple rewards. After speaking with them I think in the future it will become a more robust rewards program which I was hoping for because I would love to replace my horribly expensive rewards program I am using now and have it all on the accounts.
Thank again to the staff for the quick and excellent work on my site.

Suzieskincare
United States
11 months using the app
March 15, 2022

The team over at Flits delivers! We needed more than Shopify's basic customer page. We needed an elegant dashboard with tabs for orders, addresses, rewards, and subscriptions. They were amazingly flexible when it came to incorporating information from 3rd party apps. And they even got UPS tracking info to show up on the orders tab. You all are the best!

frontierenaturalmeats
United States
11 months using the app
March 21, 2022

Good service if there is something wrong, and seem to be invested in their product with updates and new features.

Tea Life
Australia
11 months using the app
March 10, 2018

Excellent, quick customer service and great app!

Scented Spirit Shirts
United States
11 months using the app