Flits: Customer Account Page

Profile, Order History, Reorder, Contact Us, Recently viewed

From $4.99/month. 30-day free trial. Additional charges may apply.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars

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1 - 10 of 13 reviews

Dudeofprint

Location Germany
Time spent using app About 2 hours

nicht weiter zu empfehlen nach dem entfernen hat sich die app überall im code verteilt muss mühselig im code rausgesucht werden und gelöscht werden !!!!

Developer reply

September 28, 2022

Firstly, we really apologize for the inconvenience which has been caused. However, we also appreciate you bringing this to our attention since we are always looking for ways to improve our App.

We would like to kindly let you know that we have already fixed the code-related issues by removing it from your store on High Priority that too on the same day and now everything should work smoothly.

We really appreciate your constructive criticism that allows us the opportunity to look into it and improve from the current Standpoint.

Also, we have tried to connect with you on the same day and took followup over multiple channels (Via Facebook, email, etc) but we have not heard back from you till date. So, if you can get back to us at (support@getflits.com), then that will be really great for us.

And we already provide single click option to remove code, learn more: https://getflits.freshdesk.com/support/solutions/articles/33000261891-how-to-remove-code-flits-account-page-setup-from-a-particular-theme-

We would appreciate the opportunity for a second chance. We would also like to talk to you about this to ensure that we take all the necessary steps at providing you with a better experience that we are highly known for.

Valhalla Soap Co.

Location United States
Time spent using app 14 minutes

Don't be mislead by the "Free" plan. It's literally useless! You can't do anything at all with it. All the features are add-ons. Store Credit is $10/mo, Wishlist is $5/mo, Social Login is $2/mo, Advanced Dashboard is another $5/mo. Every single function is an ala carte add-on even if you chose the most expensive $10/mo plan you still have to pay for all the add-ons for the app to be of any use. Very misleading! Wish I could give this ZERO stars!!

Wilex

Location United Kingdom
Time spent using app 2 days

Useless app that hardly works, support is not existent. Do Not Recommend at all for any one interested!

Developer reply

May 18, 2019

We're sorry to hear you're experiencing issues with our app. We have attempted to get in touch through the mail from live chat but you missed it. Please review your mail, I have sent with our all conversation screenshot.
As well you have rejected our store access request. We will try again.

As well as you missed to update add on which feature you are looking for. I will help you with that. Please get back through the mail.

Ambaxo.com

Location United States
Time spent using app About 1 month

Bugs should be this app not flits.
It takes support 7 years to reply, sadly 7 years is yet to complete.

Most ridiculous CS I have ever had to deal with. Wasted my money and time.

Postal Worker Tees

Location United States
Time spent using app 13 minutes

While this app seems useful, uninstalling per their directions did not totally uninstall it. I had to restore my website because it still had the flits customer account page all messed up... Beware if you don't know how to clean this kind of thing up, you will be paying someone to uninstall of their code to get your website back to normal

Herbal Healing Nation

Location United States
Time spent using app About 2 hours

Had a horrible experience with this app and this app caused our website to crash, which we only figured out because Shopify team had to look into the issue and discovered the app was causing our website to act crazy so immediately uninstalled it. Was promised I'll have my money refunded back to me by Flits and never received the refund. Bad customer service, shady and lack of communication.

Wickersham Family

Location United States
Time spent using app 40 minutes

False advertising is all over their page.

First, they say they have a 30 day free trial. They do NOT.

Pricing says $5-$10 based on customers.

Description makes it seem like there are a lot of features.

The base plan with the advertised price has very few features.

Every single feature they list is an additional add on.

The add-ons cost more the higher the base plan you choose.

Not a good way to do business. Support is not very helpful or responsive.

I really wanted to like this app, but to get just the store credit, wishlist, and base features it would be over $50 a month for the level plan I'd want.

And who knows if it is any good anyways? They don't let you try the add-on features before paying!

Developer reply

March 6, 2019

Hello,

Sorry for inconvenience. Actually we are providing 30 days free trial including all paid add ons. As well as we have updated our billing workflow. And regarding cost you can mail us at support@getflits.com. We will help you for sure.

Thank you
Flits Support Team

The Art Gallery Nyc

Location United States
Time spent using app About 13 hours

Needs to work on customer service, emailed them four times in two weeks never received a reply.
The app doesn't work, however, it leaves behind code in your theme.scss hidden that assumes you are using the app and app is in your customized setting section field.
I installed and uninstalled the app within an hour, once I noticed it did not work.
I need to report this to shopify, something is not right here.

Luvkini

Location Brazil
Time spent using app 4 days

Just uninstall the app from my store - but the app remains active
Found bugs on customer account (didn t sum product quantity)
Please remove app from my store

I HAD TO REINSTALL MY THEME - POOR EXPLANATION ON HOW TO REMOVE THE APP

How to uninstall code?
Created by: Alex Brown
Modified on: Wed, 22 Nov, 2017 at 1:19 AM

Please follow steps:

Please click on online store through Shopify left side navigation.
Please Go to theme section.You can see installed themes.
Click on action button of a theme in which you want to remove code.
From action button drop-down menu please select on edit code.
Please remove this code '{% include 'flits_snippet' %}' from a theme.liquid file
Please remove 'customers/account.liquid' file
Please rename 'customers/account-flits.liquid' file to 'customers/account.liquid'.
Please remove 'snippets/flits_snippet.liquid' file
Please remove 'assets/flits.css' file
Please remove 'assets/flits-account.js' file
Please remove 'assets/flits-cart.js' file
Please remove 'assets/flits-recently-view.js' file
Please go to Shopify apps section through Shopify left side navigation.
Uninstall flits from there.

Eldoradodigitalmart

Location Australia
Time spent using app 3 months

Too greedy, $20 for adjusting credit?
I was happy with $5 plan and able to adjust/issue store credit previously, then i couldn't do the same with their new plan, learn how to do business first guys.

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