Shopify Flow , 68 reviews

Overall rating
3.8
Counts per rating level
  • 50% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 13% of ratings are 1 stars
November 28, 2023

This is a great app except the one thing I need it to do is not an option for some unknown reason. When a product goes out of stock I want to set it up so the product template is changed automatically. Why is there no template option!

Please add asap, upon googling a lot of people were wondering the same thing!

Titan Pop Culture
Australia
Over 1 year using the app
Edited February 22, 2024

how do i get support for this app ??????? shopify make it impossible to contact them
the description is very confusing and there is no way to contacts shopify app to get support on this app , PLEASE HELP !!!!!!!!!!
this is an update to the original review that was one star and i change it to 3 star since Paul managed to help me with some of the queries , however its still very hard to do straight forward task , i actually used React flow to create some of the more advanced flows , so i am updating this to 3 stars only due to Paul that he really went out of his way to help me, however the system is not user friendly ,

NYCK - New York City Kicks
United States
3 months using the app
Shopify replied November 28, 2023

You can see how to contact support in emails you've gotten from Shopify but also in the Settings / Plan area in the Admin. For Flow specifically, we do provide support through the community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow

November 25, 2023

I created a flow to remove a tag if all variants of a product get to 0 on a specific location. I set up the flow perfectly (based on a preexisting template) but still do not work.

When i got to support, after half an hour of explanation from my end and generic responses like: " I understand you", "I will help you", i only got 2 mediocre attempts of a solution to my flow issue.
1) Try to turn it off and on
2) Try to create it again
Waste of time and lack of training of support personel

Harumi Belleza Coreana
Colombia
3 months using the app
Shopify replied November 28, 2023

Hi, we have tried to reach out to you but haven't received a reply. It looks like your support advisor provided a working solution for you to use, but you may have had a delay due to it being a very busy support weekend for Shopify (Black Friday)

November 6, 2023

For me it is a great app, and support helps with setting up flows. I think the bad reviews are here only becuase people do not understand the flow logic.

StretchFit™ Slovensko
Slovakia
8 months using the app
Shopify replied November 7, 2023

Amazing. Thanks for the review! For those of you reading this review, do check out the Flow discussion on the Shopify community: https://community.shopify.com/c/shopify-flow-app/bd-p/flow

October 6, 2023

I needed a very niche solution to a problem that there was no app for. This helped me get exactly what I wanted and will help me retail customers as I grow. I know nothing about code and how things work so I asked a question on what I wanted in their flow support and Paul_N | Flow Product Manager @ Shopify help me!!
I am sure I can do so much more with this app, will explore when I have time

Bendix Coffee Roasters
United States
15 days using the app
Shopify replied October 10, 2023

Thank you so much for the kind review. We are glad to help you find a solution through our community forum!

November 24, 2023

This app is just perfect! I used it to tag products if they're available in one location, and sold out in the other one. I installed it and had it working perfectly after 2 hours! I'm impressed, this opens so many opportunities which would otherwise only be possible with deep programming or expensive apps for each case. Wow Shopify, Flow is an incredible extension for Shopify!!!

Menschenskinder
Germany
About 4 hours using the app
Shopify replied November 28, 2023

Thanks for the kind words, we think is a super-power for many merchants!

July 5, 2023

you can use it for basic functions, but don't expect to create complex flows without going through an additional app or a freelancer. In short, if you are thinking of moving to shopify plus for this app, there is no point in paying $2000. You will find affordable apps on the marketplace that will do the job much better. Don't count on shopify support to help you either, they have no knowledge of this app... It's a shame, on paper the solution seemed interesting

Loëla
France
About 1 year using the app
Shopify replied July 5, 2023

Hi, we are sorry that you had trouble building a complicated workflow. If you got stuck, we recommend posting any questions to the Flow App section on the community (https://community.shopify.com/c/shopify-flow-app/bd-p/flow), where you are likely to get help. Regarding Plus, Flow is currently available to the Shopify, Advanced, and Plus plans, so you do not need to upgrade to Plus to get access to Flow.

Edited September 2, 2023

I had some issues with the app at first, but Paul came in and helped me set up everything correctly. The app runs smoothly and fulfills my orders automatically.

Liftmas Tree
United States
22 days using the app
September 22, 2023

The app is full of bugs. I need to reach out to support every time I create a new flow and they realize that the there are errors with the template variables.

Llama Naturals
United States
7 months using the app
Shopify replied November 7, 2023

Hi, thanks for your review. We tried repeatedly to reach out to you to better understand any defects you might have encountered. Flow takes quality and reliability seriously and there are no known issues with template variables.

August 23, 2023

I am not using this as much as I should. I need more time in the day so I can play with all the toys that I have available.

My Ruby Lips
United States
3 months using the app