Shopify Flow , 69 reviews

Overall rating
3.8
Counts per rating level
  • 51% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 13% of ratings are 1 stars
March 9, 2020

Very basic automation. It desperately needs the trigger ”order tagged” or a delay between triggers, which would help a lot!

Paperlike
Germany
About 1 month using the app
Edited December 22, 2022

The biggest problems are:

When you use variables to create conditions, you don't have access to those values in other steps, so you have to recreate all your logic in each step of the flow. For example, if I have a conditional that checks for a certain metafield key in your order line items skus, then in your action step, you'll need to recheck for that key using all the same logic. You can't pass values from one step to another. Which defeats the purpose of a conditional in most cases: if X, then do Y (to X). But X isn't accessible, so your flow actually goes if X, then if X do Y.

Also, you can use variables for things like metafield keys, but the app will throw an error saying the key is too long. But really, it's long because it's using liquid conditionals and loops, not because the actual value is long, which doesn't make sense.

Rad & Happy
United States
About 1 month using the app
November 20, 2023

Great app

Test
Japan
December 13, 2022

Cant even automate printing a Packing slip for the orders as they come in! Reached out for help and was told that its a great idea and they will take it under consideration in the future.

S&S Electrical Supply
United States
13 days using the app
Shopify replied December 13, 2022

Hi, thanks for the review. What you are trying to do requires a specific action for just your printer and depends on your printer capabilities. Most likely, you need software that runs on your network that talks to the printer (assuming it's not available outside your network where Flow can access it). You may also be able to email things to the printer in order to get it to auto-print. You could send that email via Flow or something else. I suspect the best solution is software that runs on a local computer that connects directly to the printer.

March 1, 2023

Needed to differentiate between POS and online customers via a tagging system. All apps that would do this required payment but this is done automatically via flows for free! Thanks!

Clues Fashion
United Kingdom
1 day using the app
Shopify replied March 9, 2023

Great, thanks for the review!

October 29, 2022

Incredibly basic and does not offer anything I was looking for.
(Send email to customer after X days for example)

washme.ie
Ireland
12 days using the app
Shopify replied October 29, 2022

Hi, thanks for the review. You may want to take another look - Flow is powering the experience under Marketing > Automations, where you will find the ability to email Customers.

October 31, 2017

Awesome app! Amazingly simple, visual interface with so much potential. Functionality is a bit limited, but it's a brand new app. I have nothing but high hopes for the future of Flow!

Corporate Apparel
United States
About 23 hours using the app
January 25, 2020

The Flow App helps us automate our new customer thank you cards and fulfillment. Simple, fast, and super powerful. 10/10.

Feature request: being able to add new product costs to orders. In the example of our thank you cards, it would be fantastic if we could add a set dollar amount extra to the COGS for that order. Then all our accounting would essentially be done in Shopify :)

Fair Felt
Canada
May 14, 2024

IF & Co.
United States
Over 6 years using the app