Reviews (7,471)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate repetitive tasks and streamline operations, saving time and enhancing efficiency. It features a user-friendly drag-and-drop editor and various templates, making it easy to set up custom workflows like email automation and VIP client tagging. Its integration with Shopify and reliable handling of large task volumes, along with supportive updates and AI assistance, significantly improve business operations.

January 17, 2026

very easy to set up, Sidkick is very helpful and once its set up its easy to manage.

Shop Smart Canada
Canada
Over 1 year using the app
February 9, 2026

So far so good, easy to setup via Sidekick. Needed a quick way to see if an order was delayed and set it up in about 5 minutes. Thank you!

The Miller Machine
United States
About 1 year using the app
January 28, 2026

Doesn't work when set up and shows no errors, no customer support to contact. Looking for a different app now.

MILVEC
United States
About 1 year using the app
January 20, 2026

It is difficult to add more emails in the automations, like a second and third email

House of Saaj
United States
Over 1 year using the app
October 26, 2025

It's quite a bit confusing to figure out which triggers will work for what you want to accomplish, but once you get there it's a major time saver.

Hampshire Hill Crafts
Canada
6 months using the app
January 12, 2026

מעולה

Lisa Leonard Designs
United States
Over 1 year using the app
February 4, 2026

Amfora
Denmark
About 1 year using the app
October 10, 2025

Great app for helping connect data and automations to multiple sources!

One little bug when adding multiple criteria to a Flow. The page doesn't allow you to scroll when you are adding more than 2 pieces of criteria. I found a way around it but it was a little frustrating.

Edurino DE
Germany
Almost 3 years using the app
November 26, 2025

Works some of the time, almost always need help from Shopify support to set up.

Barry's B2B
United States
Over 5 years using the app
December 24, 2025

Some of the commands like wait, etc are a bit hard to find. Also, where is send SMS??

Brain Forza®
United States
Almost 2 years using the app