Shopify Flow , 40 reviews

Overall rating
2.9
Counts per rating level
  • 38% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 18% of ratings are 3 stars
  • 20% of ratings are 2 stars
  • 8% of ratings are 1 stars
March 10, 2023

One of the flows went off the rails and would not take ANY updates on our end and would not stop running even when we shut it off in admin.

Can you guess what Shopify Supports solution was? "Wait 3-days and reach out if it is still doing it". As you can guess this is pretty much unacceptable for an app that is making changes to orders/customers.

Flow Developers build in a way to reset the flows that doesn't take 3-days before you will even look at the issue!

Antique Candle Co.
United States
Time spent using app: About 1 year
Shopify replied March 13, 2023

Hi, sorry that you are having difficulty with receiving emails. I personally reviewed the logs and found issues with your email provider, which our customer support team should have sent over to you. If you haven't heard anything yet, please contact our support again.

March 8, 2023

It was great for a bit...but suddenly I can't get it to work in bulk orders on my dashboard page. Tried several different devices and browsers and still the same thing. Shopify support is useless saying I need to use a different device or use a different app.

Kpop Omo
United States
Time spent using app: 12 months
Shopify replied March 9, 2023

Hi, thanks for the feedback. Flow's manual run "bulk" feature still works but you need to be on a resource list like Orders, Products, or Customers. Once you select something, Flow's Run Flow Automation link will be available under the "..." icon in the black toolbar.

December 13, 2022

Cant even automate printing a Packing slip for the orders as they come in! Reached out for help and was told that its a great idea and they will take it under consideration in the future.

S&S Electrical Supply
United States
Time spent using app: 13 days
Shopify replied December 13, 2022

Hi, thanks for the review. What you are trying to do requires a specific action for just your printer and depends on your printer capabilities. Most likely, you need software that runs on your network that talks to the printer (assuming it's not available outside your network where Flow can access it). You may also be able to email things to the printer in order to get it to auto-print. You could send that email via Flow or something else. I suspect the best solution is software that runs on a local computer that connects directly to the printer.