Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly email marketing and pop-up features, with some noting a significant increase in leads. The customer service, particularly from team members Vincent and David, is frequently praised. Merchants appreciate the professional design of the templates and the effective live chat feature. The app's efficient email sending capabilities and generous free plan are also well-regarded.

December 17, 2021

Had been looking for an app to help me on collecting subscriptions and email marketing. This one is very user friendly and definitely helped me to start! They proactively reached out and solved my problems. What's more, they noticed that I'm sending out Xmas promotional emails and offered me a tailor made version! Highly recommended!

扮工室正字
Hong Kong SAR
About 20 hours using the app
Flowio⭐ replied December 17, 2021

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers!

June 13, 2022

The app is very user friendly. Customer service agent, David is also very keen in solving my issue. Overall it is a satisfying user experience.

Bamboo Green Florist
Malaysia
About 18 hours using the app
Flowio⭐ replied June 13, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

June 23, 2022

Excellent customer service and very helpful in starting up. The app has everything I needed for pop-ups and emails. Highly recommend.

Ez Sox
United States
About 17 hours using the app
Flowio⭐ replied June 24, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

February 28, 2022

I have been crazy today. Installing so many different apps but this app is so neat and customer service is top-notch. I am technically weak so Dev helps me with setup. Thank you so much for your help. Hopefully, I will keep using this app long time.

Jazz & Milly Women's Clothing
New Zealand
About 17 hours using the app
Flowio⭐ replied February 28, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

August 31, 2022

David helped me sort my Pop up super quickly, he went out of his way to create a second page for me which I had forgot and get my Pop up organised very efficiently, 10/10 would recommend great customer service and quick app to use

ROAR LIVING ™
Australia
About 16 hours using the app
December 8, 2022

cheating

they don't help to setup, they let me pay $19 or more , then they would help
"We have an Service Level Agreement that the flow or email optimization is only reserved for the paid plan of $19 or above :( I really hope for your understanding that we cannot do 100% and activate everything for users since the content, design are unique, Creating the flow is the best I can do right now"

MOLOLABEL
Australia
20 days using the app
April 24, 2022

We were running into some issues with the Close button and after contacting customer service through the built in chat, the issue was resolved within minutes. Our customer service rep, David, went above and beyond, identifying the issue, resolved it and helped us test it as well.
Thank you!

fortoula
Canada
About 15 hours using the app
Flowio⭐ replied April 24, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

August 25, 2022

The support is excellent, very good service, Vincent answered all my questions in the chat, very helpful. Thank you again.
So far I love this app.

Mommies Best Mall
Norway
About 14 hours using the app
August 12, 2022

This app is brilliant, very straight forward and easy to use. I love the pop up functionality & e-mail functionality. David was very helpful when I got stuck on a few things. He replied quickly and it was nice to actually talk to someone on the chat instead of be in a long que or have a robot chat

Catalyse Life Drinks
United Kingdom
About 12 hours using the app
October 25, 2021

Really good app, easy and good design.
Support so fast and nice, they helped me with my problem in minutes

EpiluxeSkin
Italy
15 days using the app
Flowio⭐ replied October 25, 2021

Hi there,

Your compliments and support make us feel proud. This gives us more confidence and motivation to continue to improve and perfect our products.

Thank you, wish your business will grow far and higher.

The Flowio team