Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for personalizing their sites with custom fonts without needing coding experience. It's praised for its user-friendly interface, ability to import Google fonts, and for resolving font inconsistencies on multilingual pages. The customer service is noted for its promptness and expertise, with 24/7 support available. Many appreciate its excellent price-performance ratio.

Edited March 11, 2023

Quick help on chat, Anna was a perfect supporter, resolve my problem in less than 5 mins. Recommended 100%

Vernice
Spain
About 2 months using the app
January 19, 2023

Incredible Customer Service, 100% recommended. Can't be happier with the result.
Really grateful for Anna's help, she is a Superstar!!

jobesports
Australia
About 2 months using the app
September 16, 2021

Support is quick and super helpfull! The few one star reviews don't make sense. I checked them before hand. App works perfect.

Juicy Lucy Store
Belgium
About 1 month using the app
June 30, 2019

I have reached out to the Fontify team in every possible way - through the support on their website, through the ask for help within the Shopify app and on their "chat" platform. My requests started 4 days ago and I have recived no response in any format. So, now I'm leaving this bad review in the hopes that, perhaps, someone will care enough to respond. Worst service ever. I would leave zero stars if possible.

BRETT LAUREN
United States
Over 3 years using the app
Nitro Apps replied June 30, 2019

Hi, Firstly we are so sorry for the delayed reply from your request.
We just have some day off for vacation and weekend and now we are back
Can you let me know your issue and we will try to solve it for you very soon
Thanks

February 9, 2021

Jade is awesome!! I couldn't figure out how to get my font to work properly and she jumped in helped out pretty quickly. Super happy with this app, it's the best!

Vision Factory Media
United States
About 1 month using the app
December 23, 2022

She Helped me solve my website problem within 5 min..... quick response,easy for users. reccomeded for everyone

Seneca Lifestyles
India
About 1 month using the app
Edited July 28, 2021

I had a very fast response when I needed a specific element color's changed from the rest of the site, as simple as opening the chat, approving the assistant's request to edit my shop, and providing a screenshot of what I wanted changed. Inside of a minute, my request was fulfilled perfectly in a way I can now duplicate on my own if I need a similar change to other text. I can't recommend this app highly enough. It's worth the learning curve. WATCH THE VIDEO if you're lost! A little tricky at the start to realize what is happening, WATCH THE VIDEO so you know what to look for. There is a delay in the modification GUI popping up, so you have a chance to navigate within your site to the page type you want to change fonts on (home page, catalog pages, and product pages are all different, this makes it HIGHLY customizable to suit your needs). When you click the pencil icon, you will get a popup of your site. After a pause of about 20 seconds, once you've stopped navigating to the page type you want to modify, you will see a red rectangle when you hover over a text block. When you click the red rectangle text, it will add all text of that style (header, etc) to the style sheet. For each new text element, you need to click the + in the circle on the right hand side of your screen. Then just hit the Update button in the Fontify font editor window, and wait for the font to change across your pages. It doesn't take long, just give it 30-60 seconds.

Seize the Jewels
Canada
About 1 month using the app
October 28, 2020

Fantastic app, my site now has a whole different style. Plus perfect assistance, they solved my problem in no time!

UR CASES
Italy
About 1 month using the app
Edited August 28, 2019

I struggled with adding custom fonts. Not only did this help, but the support was super fast and very helpful.

Floyd Shooting
United States
About 1 month using the app
July 9, 2022

This app works very easy. Had some issues in the beginning, but they were solved very quickly with the kind assistance of the customer service. They are always happy to help you out with any kind of trouble. Love how my website is turning out with the fonts that I use for my branding.

L'Envie
Netherlands
About 1 month using the app