Hulk Form Builder

Hulk Form Builder

Reviews (1,573)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flexibility and ease in creating custom forms, including contact and feedback types, with features like conditional logic and file attachments. It integrates smoothly with Shopify and offers reliable performance. The customer support is highlighted for its quick, effective assistance and willingness to add custom features. Both free and paid versions are valued for enhancing customer interaction capabilities.

September 5, 2023

Great support and app experience

Stylish Hound
Australia
Over 2 years using the app
HulkApps.com replied December 4, 2023

Thank you for sharing your positive review! We're thrilled to hear that you're enjoying both our app and support at HulkApps. We're committed to providing excellent user experience, and your feedback helps us to keep improving. We really appreciate your 5-star rating and hope to continue serving you well in the future.
Best regards,
The HulkApps Team

Edited June 19, 2023

Die Übersetzung ist wirklich schlecht umgesetzt. Ich hatte das schon mal vor einem Jahr angemerkt aber es ist nichts passiert! Auch die Ladezeiten sind nicht optimal. Für mich aktuell keine optimale Lösung.

Engel Lighting GmbH & Co. KG
Germany
Over 2 years using the app
HulkApps.com replied December 4, 2023

Es tut uns wirklich leid zu hören, dass Ihre Erfahrung mit unserer App nicht optimal war, insbesondere im Hinblick auf die Übersetzung und die Ladezeiten. Bei HulkApps nehmen wir Ihre Rückmeldungen sehr ernst. Es ist schade zu hören, dass das Problem, auf das Sie vor einem Jahr hingewiesen haben, noch nicht behoben wurde. Wir entschuldigen uns für diese Unannehmlichkeiten und möchten Sie versichern, dass wir daran arbeiten, dieses Problem so schnell wie möglich zu lösen.

Könnten Sie uns bitte weitere Details oder spezifische Schwierigkeiten, auf die Sie gestoßen sind, mitteilen? Dies würde uns dabei helfen, Ihre Bedenken gezielt anzugehen und unseren Service zu verbessern.

Wir schätzen Ihr Feedback sehr und werden sicherstellen, dass unser Support-Team sich in Kürze mit Ihnen in Verbindung setzt. Nochmals Entschuldigung für Ihre Erfahrungen und danke, dass Sie sich die Zeit genommen haben, uns zu bewerten.

Mit freundlichen Grüßen,
Das HulkApps Team

April 12, 2020

Trying lots of forms, this is my choice; attractive terms, a good looking product, and a kind and proactive customer service.

SafeStore
Thailand
Over 2 years using the app
HulkApps.com replied April 13, 2020

Aw! Thank you so much for taking the time to hare an awesome review. If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

Feel free to contact us whenever as we are always standing by to help.

November 13, 2019

Awesome app once you get the hang of it. Customer Support is also great. We highly recommend Form Builder. A++++++++++

Intimately Yours
New Zealand
Over 2 years using the app
HulkApps.com replied November 14, 2019

Hi there! Thank you so much for the review, we really appreciate your kind words and support. We love being a great solution for our merchants.

April 20, 2021

This app does not integrate with Help Scout. We used this app to build a form that would submit a response to a Gmail inbox. From that Gmail inbox, it was to be forward to Help Scout. However, Google blocks this app from forwarding emails from going anywhere. Not worth the time/stress.

GYMREAPERS
United States
Over 2 years using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having.

Thank you for letting us know about this. Your feedback helps us get better.

April 12, 2021

I used this app to build quite an extensive order form that allows our customers to customize our product to their specifications. The app is really easy to use and the customer support is amazing. I would definitely recommend this app for complicated form designs.

Lawless Designs Pty
South Africa
About 2 years using the app
HulkApps.com replied April 12, 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

Edited June 25, 2020

The Support Team helped conceptualize and deliver the form I was looking for. Highly recommend even if you do not know whether the standard form will work for you. You may be surprised at how versatile it is.

Well Heel'd
Singapore
About 2 years using the app
HulkApps.com replied June 25, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

April 30, 2020

Definitely 5 stars! Great app and brilliant support, I absolutely recommend these guys. The Form Builder App helps us gather valuable leads and customer message which are like gold to us.
On a very rare occasion that we thought that we had an issue, which actually was not the fault of the app they still offered advice anyway.
Great App, Top service and all done in a friendly and professional manner. Well done and thank you from all of us at The Great British Garden Company

The Great British Garden Company GmbH
Germany
About 2 years using the app
HulkApps.com replied April 30, 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Have a beautiful day!

March 4, 2020

Very easy to use, quick support. And they don't force you to use their premium service, the free version is already very powerful!

Swifty Scooters
United Kingdom
About 2 years using the app
HulkApps.com replied March 4, 2020

Hi there! Thank you so much for the positive review :) Our team is always willing to help how they can, and we're glad our specialists could help you set-up your forms.

Please let us know if you need anything else! Have a beautiful day!

April 1, 2024

Easy to incorporate and very helpful CS team

House Of IQ
Singapore
7 months using the app