Reviews (1,656)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly drag-and-drop interface, which simplifies form creation. It offers robust features like file attachments and conditional logic, enhancing operational efficiency and customer interaction. The app is noted for its reliability and easy setup, with responsive customer support available via live chat. Its extensive customization options and a competent free version make it ideal for small businesses.

April 7, 2022

I use this app on 2 Shopify stores. I needed help with something I wanted to update and the team were very fast, responsive and helpful. Highly recommend.

Jack Rabbit Vineyard
Australia
6 months using the app
HulkApps.com replied April 28, 2022

We are very grateful for your feedback and your loyalty in regard to our app.

It is our pleasure to always help and we try to do it as fast and effective as possible.

If you ever need our assistance, feel free to always reach to us.

July 29, 2022

The app is great and has a lot of intelligent functionality built in it. We use the "if X then Y else Z" feature to display a new drop down based on a previous answer. The support team is also very responsive to any issues that arise.

Blow-By Racing
United States
6 months using the app
HulkApps.com replied July 29, 2022

Thank you so much for your kind review. It's great to hear you're loving the feature and should you have any questions, our Support team will be happy to help further.

December 8, 2023

Cette application est génial et offre beaucoup de réglages personnalisés. J'ai eu quelques demandes auprès du chat et j'ai toujours eu réponses à mes questions de façon rapide. Je suis vraiment satisfaite!

Domeco
Canada
6 months using the app
HulkApps.com replied December 11, 2023

Nous sommes ravis d'entendre que vous trouvez notre application Hulk Form Builder géniale et qu'elle répond à vos besoins avec ses nombreuses options de personnalisation. C'est fantastique d'apprendre que notre équipe de chat a pu répondre rapidement à toutes vos questions. Votre satisfaction est notre priorité, donc merci pour vos aimables paroles et votre note de cinq étoiles. N'hésitez pas à nous contacter si vous avez d'autres questions à l'avenir. Votre opinion compte beaucoup pour nous.

Meilleures salutations,
L'équipe HulkApps.

Edited March 15, 2023

SVN Designs
United States
5 months using the app
HulkApps.com replied March 21, 2023

Thank you for taking the time to leave your review of our App! We appreciate your support!
Have a great day ahead :)

Edited March 13, 2024

Update: Still the Best Customer Support a year later! I overlooked basic user information and Haris, an actual human, walked me through every single thing. On a weekend. Monday morning rolled around and I had a new question. Vedran was on duty today. He had the patience of a saint, just like Haris. I love the elegance of the simple functions in this app.

Amazing Gates
United States
5 months using the app
HulkApps.com replied October 24, 2023

We're absolutely delighted by your 5-star review! It's wonderful to hear that you've had such positive experiences with our customer support team. Haris, Vedran, and the rest of our team strive to provide the best support and guidance they can, so your feedback is truly appreciated!

Also, we're glad you're finding value in the simplicity and functionality of our Hulk Form Builder app. We always aim to keep our features user-friendly and effective.

Your satisfaction is very important to us, and we're here to help whenever you need us! Your feedback plays a vital role as we continue to refine and improve our services.

Thanks again for your amazing review!

Best,
The HulkApps Team

April 7, 2023

Great and fast support ever! It only takes a few minutes to fixed my issue, but why this review have to be 100 characters

Hibbent Shop
Hong Kong SAR
5 months using the app
HulkApps.com replied April 7, 2023

Thank you for sharing your positive experience with our support team! We're thrilled to hear that your issue was promptly and efficiently resolved. We're glad that you took the time to leave us your feedback. Thanks again for choosing HulkApps!

June 7, 2023

Customer support response is very good. The free plan is very generous. Definitely considering this app as our form app.

Nirvana Collective
Philippines
5 months using the app
HulkApps.com replied December 4, 2023

We're overjoyed to hear that you're satisfied with our customer support and find our free plan generous. Your consideration to use Hulk Form Builder as your go-to form app means a lot to us. Please know we're always here to assist you with any concerns or questions you may have. Your feedback is essential to us and it helps us continue to offer top-notch service and features.

Best wishes,
The HulkApps team

February 7, 2018

rapid feedback and support !! 5 star awesome!! keep it up sir!!

Stark Fitness 247
Malaysia
5 months using the app
HulkApps.com replied March 7, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Edited June 26, 2024

Always love how quick and easy they make things. Just fixed an issue I had in under 10 minutes that would've taken me hours to do on my own. Amazing customer service!

Badan Collective
United States
5 months using the app
April 18, 2023

The most amazing customer service app I have ever dealt with. The app is also amazing too, it has so many features. I look forward to replying to customer trade-ins using the form builder!!!

Lostdesigner
Australia
5 months using the app
HulkApps.com replied May 18, 2023

We are thrilled that you are enjoying our Hulk Form Builder App! Our team is dedicated to providing amazing customer service and ensuring that customers like yourself have an incredible experience using our app. It is so rewarding to hear that you are looking forward to replying to customer trade-ins using the Form Builder. Thank you for your kind review!