Hulk Form Builder , 1,003 reviews

Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop form creation capabilities, including contact, quote request, and registration forms. They highlight its extensive customization options, advanced features like conditional logic, and seamless integration with Shopify and other tools. The app's responsiveness across devices and commendable customer support are also frequently mentioned. The free version is noted for providing a professional look to form pages.

November 22, 2021

Just want to give a shout out to fabulous customer support. The app is behaving well and the support to set up correctly was brilliant. Not sure if this is quite what I am after for my specific needs, but it's doing a solid job as a base form app to talk to shopify and Klaviyo.

Broth of Life
25 days using the app replied January 18, 2022

Thank you for taking the time to write us your feedback.
We are happy our app is up to your expectations!

July 20, 2022

I have been attended by Sanjaysinh who helped me in every step to get my form perfect in my store. I highly recommend this

Fitness Tech
1 day using the app replied July 25, 2022

Yes, Sanjaysinh is our amazing teammate, always so helpful and attentive.
Thank you for sharing our opinion on our customer experience team, we are so honored.

Thank you for your recommendation. All the best!

November 16, 2021

Great and fast customer support. I was having an issue with the form displaying on my site and their support team responded to and helped me solve the issue quickly.

United States
About 23 hours using the app replied November 17, 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

September 27, 2021

I am using this app on multiple store, its easy and support is very quick which i like most. I highly recommend it.

AS Motiwala India
About 23 hours using the app replied September 28, 2021

The app looks great on your store! Thanks so much for the review, and for recommending us to other merchants!

January 27, 2022

This app is very easy to use (even for me who is not a tech savvy) and they are there to help in case you have any problems.

United States
About 23 hours using the app replied March 3, 2022

Hi there.
Thank you for taking the time to write us your feedback!
We are happy our app was up to your expectations.

Edited July 15, 2020

I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket.

UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.

United States
23 days using the app replied March 21, 2023

Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer satisfaction and it appears in this case we were not able to do that. However, we are glad to hear that the issue was resolved and the integration is now working. We are constantly trying to improve our customer service experience and it is feedback such as yours that helps us do this. Thank you for taking the time to report this to us and we hope that your experience now using our app is a pleasant one.

March 24, 2022

Just downloaded the app and am using the form for post purchase. It works great and the team there was sooo helpful and even coded it into my email for me!

3D My Rental
United States
About 22 hours using the app replied March 29, 2022

Thank you for your kind words and for taking the time to write us your wonderful review.
All of our Experience team is on stand-by if you need anything.

June 16, 2022

The app generator is great! I had a little trouble getting the form embedded, but after a 2 min chat with their support team, it was resolved... and my error! Very easy to use, but if you do have any issues, their team is there with immediate assistance!

Birdie's Batch
United States
About 22 hours using the app replied June 17, 2022

We are happy your experience went smoothly! Looking forward to seeing your business grow.

January 17, 2018

Highly recommended. Best app we have used on shopify. We required a very specific form and it was incredibly simple to create with more than enough features. Support got back to us within hours. Definitely trying their other apps and themes out.

South Africa
About 21 hours using the app replied March 7, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

February 8, 2022

I used this app to help me create an image submit form. It was easy to setup and required 0 coding experience. Would recommend!

Union of the People
About 20 hours using the app replied March 3, 2022

Thank you for reaching out and writing us your valuable feedback.
We highly appreciate your kind words!