Fraud Filter , 209 reviews

Overall rating
2.3
Counts per rating level
  • 31% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 45% of ratings are 1 stars
April 23, 2018

This app works great on my network devices website

Cisco Net Global
United States
9 months using the app
January 17, 2016

Had it installed for about 6 months. Doesn't work well at all. Very hard to navigate. Now it won't even let us create or update rules. Don't bother, accept that Shopify should fix this internally and refuse to.

Gow Gifts
United Arab Emirates
4 months using the app
September 10, 2016

it would be great it it also talked to FetchApp! We have our digital downloads automatically delivered, Fraud Filter cancels the order and restocks it, but doesn't stop them from paying. Payment is what triggers FetchApp to send the code for downloading.

Digital Codes 4 Sale
Canada
Over 4 years using the app
March 8, 2016

Great app! Recommended!

Check out our site for a live demo - www.mintapple.co.uk

Cheers Guys :)

Mintapple
United Kingdom
9 months using the app
September 13, 2018

I'm relatively new to the app, and some of the features aren't as clear cut as I'd like. Still, the app does work. I put the first and last name of someone that I wanted blocked, and that person is now no longer able to order from my store using that name.

Chester Leo: The Puppy Dog!
United States
About 4 years using the app
July 28, 2017

Maybe okay if you are just trying to block a specific email address but you can't even setup a rule to check the billing address zip against the shipping address zip. Really!

Wee Boats
United States
Over 4 years using the app
April 15, 2016

Another decent shopify app worth installing.

Precisionhydration
United Kingdom
About 4 years using the app
November 29, 2016

It worked great. Could have been a little more intuitive though.

Jensen Bros
United States
About 4 years using the app
June 8, 2021

Practically useless. - This app requires you to create completely new and separate rule for every individual customer you want to block. No support for a single list.
- As others have stated, this app does not block the order from occurring. It just cancels it after the fact, leaving the merchant out of pocket for the transaction fee.

Westa
United States
4 months using the app
Shopify replied June 26, 2021

Hey, there. Thank you for taking the time to share this review and for highlighting these issues. We can see why some of these issues would be a problem for some of our merchants, like yourself, and we would be happy to pass your feedback along to our developers for future considerations. Cheers! -Elias, Shopify Support

May 21, 2018

I really feel like Shopify doesn't give a single F about fraud. This app is a joke and a slap in the face to customers. Shopify might as well be in bed with the thieves. You provide a platform but you don't do anything to help me protect my customers. They are essentially your customers too Shopify!

Topsy Girl
United States
4 months using the app