Fraud Filter

Create custom filters to help you prevent fraud

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Reviews

2.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 35% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 42% of ratings are 1 stars

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91 - 100 of 185 reviews

Legging7

Location United States
Time spent using app About 3 years

Great way to detect fraud at the customer level before you fulfill the order.

Mysexywaist Com Wholesale

Location United States
Time spent using app About 3 years

Great App!

Does just what I need it to do-Cool Thanks
www.Mysexywaist.com

Diagnose Software

Location Ireland
Time spent using app Almost 3 years

As "New Loops" wrote: Absolutely useless for digital products! Sorry, Shopify....

Weave Got It Canada

Location Canada

This app has helped us to catch repeat scammers. You've saved us money, I'm a fan.

Cut Throat Club

Location Australia
Time spent using app Over 2 years

This has saved me thousands otherwise I would just have sent out the orders without doing due diligence. Sometimes it flags honest orders as a risk but these can be checked quickly and easily. Completely eliminated fraudulent orders for us.

Flotsam From Michigan

Location United States
Time spent using app Over 2 years

It's nice to have peace of mind about orders. However, it would save space and eliminate clutter if there was an option to create a rule for multiple addresses. I occasionally get suspicious inquiries and I would like to put them all under one rule that would filter ANY address in the rule. That would be much more useful than having an individual filter for each address because the filter needs ALL addresses in order to work.
In other words, I'd like to be able to have a single rule that filters ANY address in a list.

Blowfish For Hangovers

Location United States
Time spent using app 3 months

This app is terrible. The filters it allows you to stop orders are completely unhelpful - unless you happen to know the exact email address, IP address or other specific information that the criminal will use, it doesn't help. I'm not sure why it's designed this way because its a Shopify app and Shopify is actually very good at flagging fraud orders. But it doesn't allow you to automatically block or cancel orders that it believes are fraudulent.

Eightcig

Location United States
Time spent using app Almost 3 years

This app doesn't work, we've set filters upon filters and none of the orders get caught. Don't waste your time.

Bluestreak Crystals

Location United Kingdom
Time spent using app 10 months

Been using this app for sometime. It does filter and cancel orders but you have to take care to configure the filters correctly. The functionality is limited, missing basic requirements such as searching the contents of the filters created. This app is needed to prevent fraud and block undesirables, but it needs to be enhanced.

Purple Elm Baby

Location United States
Time spent using app Over 4 years

Is this app a joke? Come on, Shopify. You can do better than this. How often are fraudulent orders re-using the same details? In our case: NEVER. So, I could set a "filter" that would flag an order if someone used the same contact details, but it's totally useless. We need REAL RULES: e.g. deny or flag an order if shipping location is X number of miles from order location. While we're on the subject, even without this app, Shopify could do more to make super-clear when an order is suspicious--not just a little triangle with exclamation point, how about a red banner across top of order page, highlight background of order with a warning color... WE SELL GIFTS. So, how are we supposed to know that an order is fraudulent just because someone places an order to be delivered to another state, anyway? Should we call/email every single customer prior to shipment? That's a really productive use of our small-business, work-at-home-parents time, definitely. It feels like no one is really looking out for us: someone buys an item from us (that we've paid for), we ship it out, and then LATER... not only are the funds withdrawn from our account, but we're levied a $15 FINE?! Someone got our merchandise, Shopify got processing charges, a bank gets a fee, and WE GET SCREWED. What a lovely system.

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