Fraud Filter , 209 reviews

Overall rating
2.3
Counts per rating level
  • 31% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 45% of ratings are 1 stars
April 4, 2016

Awesome just what i need to block spammers!

Military Outdoor
United Kingdom
Over 1 year using the app
March 22, 2015

Fraud Filter is a good first line defense for stopping fraudulent orders from happening in your store.

BeardFriendly USA | Buy Beard Oils Online
United States
Over 1 year using the app
December 12, 2017

It's nice to have peace of mind about orders. However, it would save space and eliminate clutter if there was an option to create a rule for multiple addresses. I occasionally get suspicious inquiries and I would like to put them all under one rule that would filter ANY address in the rule. That would be much more useful than having an individual filter for each address because the filter needs ALL addresses in order to work.
In other words, I'd like to be able to have a single rule that filters ANY address in a list.

Flotsam From Michigan
United States
Over 8 years using the app
Edited March 17, 2018

We just recently launched, so we haven't had many orders yet. But I find the functionality works fine for us so far and I like that it supplements the already existing fraud analysis in shopify that shows up in the admin side when viewing each order.

Duranoutdoors
United States
Over 1 year using the app
May 13, 2013

I had a customer who I did not want to buy from me again. This app has allowed me to block them from purchasing from my store in the future.

Designed Eyewear
United Kingdom
Over 1 year using the app
August 19, 2017

This app only works if you know a specific email address, IP address, etc. that you want to block. It won't block general terms, such as if the CVV doesn't match the card, or blocking a "high risk" attempt. Really frustrating.

Nicolesy
United States
Over 7 years using the app
November 23, 2021

This app does have it's flaws, but I have a pretty major suggestion if you are trying to use it! Turn on manual payment capture so you do not need to take the processing fee! I have had someone persistently trying to place orders, and manual payment capture helps SO much with this app.

JAM Clothing
United States
About 1 year using the app
Shopify replied November 24, 2021

Hi, there. Thank you so much for taking the time to leave this great review. We are so happy to hear that the Fraud Filter app has been working for you and your shop. Thanks again! - Marty, Shopify Support

March 10, 2017

Using this App with my other store www.101.watch - and I am absolutely satisfied.
Cheers! K

Matwatches
Australia
About 1 year using the app
March 5, 2018

I use this app to add suspected fraudulent buyers. Thankfully it had never had to flag one for me yet, but it’s a piece of mind

Fashion Genie Boutique
United Kingdom
About 1 year using the app
August 1, 2017

Luckily, I've never had to use this app but I like that I have this already set up on my store... just in case.

Teemax Online
United States
About 6 years using the app